Multiple accounts for same website
After setting up two accounts on the same bank website displays them correctly. However, after closing account 2 and trying to open account 1 I am always reverted to account 2. Account 1 will not open.
Chosen solution
The website might have stored account data in a cookie and use that account by default. There is usually a button (link) to use another account.
See also:
- https://addons.mozilla.org/firefox/addon/multi-account-containers/
- https://support.mozilla.org/en-US/kb/containers
All Replies (6)
Chosen Solution
The website might have stored account data in a cookie and use that account by default. There is usually a button (link) to use another account.
See also:
The multi-account container is a cumbersome solution to a simple problem. It does not work for me. Lockwise, being a Password Manager, should delete the cookie of account A when I close it and the tab and allow me to open account B, without having to switch between different containers.
You will have to clear cookies yourself if the website doesn't do this properly and other ways aren't convenient, i.e. it keeps cookies to make it easier to login again to the same account.
If you need help clearing cookies in Firefox, see:
Clear cookies and site data in Firefox
To prevent a website from setting cookies, see:
Block websites from storing cookies and site data in Firefox
moved from Firefox Lockwise to Firefox forum.
Modified by AliceWyman
Thank you for your response. I know how to clear cookies. Let me explain: I have two accounts with my bank. I access and work on account A, then close it and try to access account B. This is not possible because Lockwise will automatically revert to account A (because it "remembers" account A) An independent password program, such as, for example, LastPass, will let me open and work on account A, then lets me access account B without a hitch. This is a serious shortcoming of Lockwise.
If you don't get a better answer here, see the workaround posted in this previous question, in case it helps: https://support.mozilla.org/en-US/questions/1280159
If you want to leave feedback for Firefox developers, you can go to the Firefox Help menu and select Submit Feedback... or use this link. Your feedback gets collected by a team of people who read it and gather data about the most common issues.
You could also file a bug report at https://bugzilla.mozilla.org (I would file it under Firefox::component=about:logins or Toolkit::component=Password Manager).