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thunderbird receives raw email

  • 1 reply
  • 1 has this problem
  • 5 views
  • Last reply by christ1

vbarboza
vbarboza
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Hello!

I have an email installed in the thunderbird client and when I receive emails from a specific account, the content appears in plain text

even the electronic signature disappears.

the account from which plain text emails are received comes from an outlook client.

This happened 2-3 days ago.

Hello! I have an email installed in the thunderbird client and when I receive emails from a specific account, the content appears in plain text even the electronic signature disappears. the account from which plain text emails are received comes from an outlook client. This happened 2-3 days ago.

All Replies (1)

christ1
christ1
  • Top 25 Contributor
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I'm not sure I understand your problem.

If a sender sends a message in plain text, then this is what you get. There's no way around it.

If the message has been sent in HTML, make sure you view messages in HTML.
View (Alt-V) - Message Body As - Original HTML