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Firefox wont load certain elements on websites (firefox v. 75)

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  • Last reply by Eve

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I'm using firefox browser on my mac and windows computer - both are updated and on version 75 of firefox. When I go to certain websites, the entire webpage will not load. For example, when you go on adidas.com and click on an item, you should see a chat function in the lower right hand corner. This pops up immediately on safari and chrome. However, it does not appear at all on firefox. similar issues occur on other websites as well. any suggestions on how to fix this?

I'm using firefox browser on my mac and windows computer - both are updated and on version 75 of firefox. When I go to certain websites, the entire webpage will not load. For example, when you go on adidas.com and click on an item, you should see a chat function in the lower right hand corner. This pops up immediately on safari and chrome. However, it does not appear at all on firefox. similar issues occur on other websites as well. any suggestions on how to fix this?

Chosen solution

I'd check how strict your tracking protection is set to. You can check generally under settings, or per website by clicking the shield to the left of the urlbar. See if turning that off restores that functionality.

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Chosen Solution

I'd check how strict your tracking protection is set to. You can check generally under settings, or per website by clicking the shield to the left of the urlbar. See if turning that off restores that functionality.