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why do I have to sign in to google to be able to use firefox?

  • 7 replies
  • 1 has this problem
  • 11 views
  • Last reply by Seburo

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I got a new cell phone, and every time I open firefox while connected through wi-fi, it won't open the browser unless I sign in to google? Why would google have anything to do with opening firefox? This makes no sense. If I wanted to use google or chrome, I would, but I don't. The phone is not active yet, just use wi-fi for now.

All Replies (7)

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Hi

I do not think that this is an issue with Firefox for Android. For an Android device to get updates from the Google Play store, you will need to have a Google account.

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I get updates. When I click the firefox icon to go online, google asks me to sign into google. I can not use firefox at all unless I sign into google. When I click the firefox icon on my android phone, a pop up happens. It asks me to sign into google. There is no "skip" no "deny" no nothing. If I go back, it does it again. So yes, there is an issue with firefox for android. I also checked the box beside "make firefox your default browser" and it still does it. How do I fix this?

Modified by Nightowl

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Hi

Do you have a Google Account set up on this device?

While on first run of Firefox for Android we do mention setting up a Firefox Account (which you do not have to do), we do not have or need for you to set up a Google account to use Firefox for Android.

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I have a google account on this phone. How can I set up an firefox account on the cell phone if I can't open firefox? We seem to be going in circles. I would post a video starting from pressing the firefox icon and immediately it goes to google sign in. The fox logo pops up in the middle, but it's gone real fast.

Modified by Nightowl

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Hi Nightowl

I recommend that you uninstall Firefox for Android and reinstall it from the Google Play store.

If you are still seeing the same behaviour, please take a screenshot by pressing the power and volume down buttons on your device and (when accessing this forum on a desktop computer) attach it to a reply.

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I went ahead and reset the phone again. Back to normal for now.

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Hello,

I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution.

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