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Hulu unable to determine my location.

  • 3 replies
  • 1 has this problem
  • 92 views
  • Last reply by cor-el

elemmaiii
elemmaiii

After a recent update to Firefox, I cannot access Hulu. It requests that I enable location sharing (which I do), but it still doesn't work. I've tweaked settings, disabled add on's and still nothing. I'm using Linux Mint 19.3, Firefox 73.0.1.

After a recent update to Firefox, I cannot access Hulu. It requests that I enable location sharing (which I do), but it still doesn't work. I've tweaked settings, disabled add on's and still nothing. I'm using Linux Mint 19.3, Firefox 73.0.1.
Attached screenshots

Chosen solution

That is a known issue if you use Firefox from the Ubuntu repositories. This version doesn't include the Mozilla Location Service Key as you can see on the "Help -> Troubleshooting Information" (about:support) page.

You will have to use Firefox from the Mozilla server.

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All Replies (3)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor

Hi elemmaiii, please ignore the spam message promoting an unofficial phone number.

Does location work on other pages? For example, there's a little test box in this one:

https://developer.mozilla.org/docs/Web/API/Geolocation_API#Live_Result

elemmaiii
elemmaiii Question owner

No. It doesn't work.

cor-el
cor-el
  • Moderator

Chosen Solution

That is a known issue if you use Firefox from the Ubuntu repositories. This version doesn't include the Mozilla Location Service Key as you can see on the "Help -> Troubleshooting Information" (about:support) page.

You will have to use Firefox from the Mozilla server.