Just got a red “malware alert” screen and a phone number.
I just had a red “malware alert “ pop up and lock my screen. It had a number to call but I thought I better check here first. I just ran a quick scan and it came back clean. Is this legitimate or should I ignore it?
I just had a red “malware alert “ pop up and lock my screen. It had a number to call but I thought I better check here first. I just ran a quick scan and it came back clean. Is this legitimate or should I ignore it?
All Replies (1)
Mozilla does not provide support by phone. Any alerts or popups inferring the likelihood of malware from Mozilla is highly likely a scam. Please do NOT proceed with the alert you received.
In the future, what you can do if you spot a fake notice?
- Never click on these fake update/malware notices.
- Never save or open/run unsolicited files!