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Firefox 73 no longer plays Netflix. It load the homepage but movies fail to play

  • 5 replies
  • 6 have this problem
  • 604 views
  • Last reply by jbt

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I'm a Linux (archlinux) user. After the update to FF73 I cannot play Netflix movies. I can log in, see the homepage, choose a movie and then I tries for awhile to run the movie. After a while it fails with error: F7702-1290. It suggest to check I have the latest version of Firefox, which of course, I do. Any Ideas to solve the problem.

Chosen solution

Firefox 73.0.1 has been released at 25% so far.

Let us know if it resolves your issue with Netflix after you get it.

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Hello R. Alvez , There is a known bug in Linux regarding Issues with playback of DRM.

There will be an update tomorrow to address and resolve this.

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Chosen Solution

Firefox 73.0.1 has been released at 25% so far.

Let us know if it resolves your issue with Netflix after you get it.

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Yup. The update did the trick. Thanks!!

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-Tengo el mismo problema pero con windows 10 pro. al abrir netflix, me aparece el error F7702-1290

-I have the same problem but with windows 10 pro. When opening netflix, I get the error F7702-1290

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Same here, still no netflix. Win10 Pro as well. What I don't understand; can't you just enable logging, so we can view what actually goes wrong where? In linux this always solves every little shitty problem for me, I just look in the logs. But with firefox in Windows, it's like using a black box. Not only is it not showing in any 'event logs', it is also not clear where in Firefox I would find any logs of stuff not working.