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Just updated to FF73 in linux and the browser crashes immediately on startup

  • 9 replies
  • 1 has this problem
  • 65 views
  • Last reply by FredMcD

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Only in Linux, fortunately. I'm using FFox 73.0 in Windows 7 to write this. I'm running Slacko puppy ver 6.3.0. Until now, FFox has run in it flawlessly. No access to safe mode in this OS. Holding down the <Shift> key starts Geany editor. I've run the FF script in console and have a screenshot.jpg file available for upload. Only a few lines, then the Ffox crash reporter appears. Not too useful. I'll try restoring FFox from a backup and see if I missed something.

Attached screenshots

Chosen solution

Confirming the success of FF 74.0 running in Slacko puppy linux. Many thanks to all of you in the community who helped with this bug. I'm back.

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In the address bar, type about:crashes<enter>.

Note: If any reports do not have BP in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most resent 7 - 10 Submitted crash reports, and copy them. Now go to the reply box and paste them in.

aboutcrashesFx57

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support +++++++++++++++++++++++ If you can't get Firefox to open, you will have to do this the hard way.

https://support.mozilla.org/en-US/kb/mozillacrashreporter Open the file browser/explorer on your computer. Note: You may have to enable Show Hidden Folders / Files. Enter this in the address bar;

Windows: %APPDATA%\Mozilla\Firefox\Crash Reports\submitted Win 7/Vista: C:\Users\<username>\AppData\Roaming\Mozilla\Firefox\Crash Reports\submitted Win XP/2000: C:\Documents and Settings\<username>\Application Data\Mozilla\Firefox\Crash Reports\submitted

Mac OS: /Users/<username>/Library/Application Support/Firefox/Crash Reports/submitted Linux: /home/<username>/.mozilla/firefox/Crash Reports/submitted

The crash report is several pages of data. We need the report numbers to see the whole report.

Copy the most recent 5-7 File Names in the folder. Post the information in the reply box.

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Product Firefox Release Channel release Version 73.0 Build ID 20200207195153 (2020-02-07) Buildhub data OS Linux OS Version 0.0.0 Linux 3.14.55 #1 SMP Mon Oct 26 11:54:01 AEST 2015 i686

Wed, 12 Feb 2020 15:51:14 GMT bp-a746aca6-0011-4549-8590-e2d710200212 Wed, 12 Feb 2020 05:23:10 GMT bp-03499b9c-5592-443b-bdb2-933b80200212

Signature: @0x0 | StyleContextSetScale

Crash Reason SIGSEGV /SEGV_MAPERR

This is for Sumo's Related Bugs 1613130 RESOLVED FIXED Crash in [@ @0x0 | moz_gtk_widget_paint] ++++++++++++++++++++++++++++++++++++++++++++++++++++++ Sun, 31 Mar 2019 15:56:26 GMT bp-40dbbb6a-4613-43b2-a32f-268030200214 Wed, 03 Apr 2019 11:01:11 GMT bp-ce0b6a3e-bc3d-4016-bf3a-cd12b0200214 Wed, 03 Apr 2019 11:09:09 GMT bp-f28f0813-07c1-41db-b04d-9e6b60200214

Signature: ld-2.17.so@0x15987

Modified by FredMcD

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From Bug Report 1613130: Fixes a Linux topcrash in Fx73. Approved for 73.0.1

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Failed again, sorry. Submitted.

bp-028e5223-a601-4864-9f11-b21a20200219

https://crash-stats.mozilla.org/report/index/028e5223-a601-4864-9f11-b21a20200219

Running Slacko Puppy Linux ver 6.3.2. (pretty old distro). Are some of the libraries out of date?

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Product Firefox Release Channel release Version 73.0.1 Build ID 20200217142647 (2020-02-17)

bp-028e5223-a601-4864-9f11-b21a20200219 Signature: @0x0 | StyleContextSetScale

This is for Sumo's Related Bugs 1613130 REOPENED --- Crash in [@ @0x0 | moz_gtk_widget_paint]

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They are still working on this bug.

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Chosen Solution

Confirming the success of FF 74.0 running in Slacko puppy linux. Many thanks to all of you in the community who helped with this bug. I'm back.

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That's good to hear. Well Done. Please flag your last post as Solved Problem as this can help others with similar problems.