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Thunderbird crashes when importing outlook .OST file. Can this be prevented?

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  • Last reply by Matt

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I have TB 68.4.2, and have tried several times to import from Outlook. TB crashes every time. File conversion programs cost more than they are worth for a one time use, any suggestion, or am I going to have to forward all the email I wish to retain from Out look to TB?

I have TB 68.4.2, and have tried several times to import from Outlook. TB crashes every time. File conversion programs cost more than they are worth for a one time use, any suggestion, or am I going to have to forward all the email I wish to retain from Out look to TB?

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The crash may have happened if you selected 'Import Everything' instead of just 'Mail'. Try it with MailStore as an intermediary:

https://support.mozilla.org/en-US/questions/1247226#answer-1189863

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Sadly, that is not the case. I selected just mail.

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