
Thunderbird crashes when importing outlook .OST file. Can this be prevented?
I have TB 68.4.2, and have tried several times to import from Outlook. TB crashes every time. File conversion programs cost more than they are worth for a one time use, any suggestion, or am I going to have to forward all the email I wish to retain from Out look to TB?
All Replies (3)
The crash may have happened if you selected 'Import Everything' instead of just 'Mail'. Try it with MailStore as an intermediary:
https://support.mozilla.org/en-US/questions/1247226#answer-1189863
Sadly, that is not the case. I selected just mail.
what are the crash id's? https://support.mozilla.org/en-US/kb/mozilla-crash-reporter-tb#w_viewing-crash-reports