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Getting Malware/Virus message on downloads

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When downloading MP3s from Easynews, I'm getting a message that the file contains Malware/Virus. I have been getting this with various MP3 files regardless of source. I finally proceeded with downloading one. I scanned with Malwarebytes and Norton and neither detected a problem. Any ideas?

When downloading MP3s from Easynews, I'm getting a message that the file contains Malware/Virus. I have been getting this with various MP3 files regardless of source. I finally proceeded with downloading one. I scanned with Malwarebytes and Norton and neither detected a problem. Any ideas?
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  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/64.0.3282.140 Safari/537.36 Edge/18.17763

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FredMcD
  • Top 10 Contributor
4398 solutions 61698 answers

Where is the message coming from? Firefox? Something else?


In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!

Where is the message coming from? Firefox? Something else? In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see [[How do I create a screenshot of my problem?]] Once you've done this, attach the saved screenshot file to your forum post by clicking the '''Browse...''' button below the ''Post your reply'' box. This will help us to visualize the problem. Thank you!
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the problem appears to be with Firefox. Apparently Firefox maintains a database with the names of sites that frequently have malicious files on them. Apparently Easynews has made that list. See the attached photo of the message that is generated by Firefox. I was unable to get a screenshot of it since the window would close when the screenshot app opened.

This alert is not received in Edge and a scan of the "suspect" files by Norton and Malwarebytes does not find any problem.

the problem appears to be with Firefox. Apparently Firefox maintains a database with the names of sites that frequently have malicious files on them. Apparently Easynews has made that list. See the attached photo of the message that is generated by Firefox. I was unable to get a screenshot of it since the window would close when the screenshot app opened. This alert is not received in Edge and a scan of the "suspect" files by Norton and Malwarebytes does not find any problem.
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Question owner

One more thing, I have downloaded other Zip files via Firefox without issue but no matter what the zip file is coming out of Easynews, it is flagged.

One more thing, I have downloaded other Zip files via Firefox without issue but no matter what the zip file is coming out of Easynews, it is flagged.
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jscher2000
  • Top 10 Contributor
8961 solutions 73431 answers

Firefox uses download reputation data from Google's SafeBrowsing project. If a site has been flagged as distributing one bad file, that directory on the site, or possibly the entire site, could be flagged as a source of malware until it tests clean again. So it may be some time before Firefox stops marking those downloads, and checking them yourself is a good idea.

More info: How does built-in Phishing and Malware Protection work?

For non-confidential files, you also can use this site for scanning: https://www.virustotal.com/

Firefox uses download reputation data from Google's SafeBrowsing project. If a site has been flagged as distributing one bad file, that directory on the site, or possibly the entire site, could be flagged as a source of malware until it tests clean again. So it may be some time before Firefox stops marking those downloads, and checking them yourself is a good idea. More info: [[How does built-in Phishing and Malware Protection work?]] For non-confidential files, you also can use this site for scanning: https://www.virustotal.com/
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FredMcD
  • Top 10 Contributor
4398 solutions 61698 answers

Please provide a public link (no password) that we can check out. No Personal Information Please !

Please provide a public link (no password) that we can check out. '''No Personal Information Please ! '''
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Question owner

FredMcD said

Please provide a public link (no password) that we can check out. No Personal Information Please !

A public link to Easynews?? You need an account with them in order to log in and download. If you contact their tech support people, perhaps they can grant you temporary access to investigate this.

support@easynews.com

Rich

''FredMcD [[#answer-1285442|said]]'' <blockquote> Please provide a public link (no password) that we can check out. '''No Personal Information Please ! ''' </blockquote> A public link to Easynews?? You need an account with them in order to log in and download. If you contact their tech support people, perhaps they can grant you temporary access to investigate this. support@easynews.com Rich
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FredMcD
  • Top 10 Contributor
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Message sent; support@easynews.com

Good day. I help out on the Mozilla Firefox support website.

One of the questions posted here says;

'Getting Malware/Virus message on downloads'

from your website.

https://support.mozilla.org/en-US/questions/1278489


User;

"When downloading MP3s from Easynews, I'm getting a message that the file contains Malware/Virus. I have been getting this with various MP3 files regardless of source. I finally proceeded with downloading one. I scanned with Malwarebytes and Norton and neither detected a problem. Any ideas?"

Message sent; support@easynews.com Good day. I help out on the Mozilla Firefox support website. One of the questions posted here says; 'Getting Malware/Virus message on downloads' from your website. https://support.mozilla.org/en-US/questions/1278489 User; "When downloading MP3s from Easynews, I'm getting a message that the file contains Malware/Virus. I have been getting this with various MP3 files regardless of source. I finally proceeded with downloading one. I scanned with Malwarebytes and Norton and neither detected a problem. Any ideas?"
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FredMcD
  • Top 10 Contributor
4398 solutions 61698 answers

Responce;

Thank you for contacting support! The content on Usenet is wholly user-contributed. Unfortunately, due to the open nature of how content is shared, we do not have any control (quality or otherwise) over what is posted. Content is only removed from our servers in accordance with our abuse policies (for example, upon receipt of a notice). Those policies are available for review on our website.

The user who is using Easynews may better yet want to check their settings to better help wave out potential viruses.

Responce; Thank you for contacting support! The content on Usenet is wholly user-contributed. Unfortunately, due to the open nature of how content is shared, we do not have any control (quality or otherwise) over what is posted. Content is only removed from our servers in accordance with our abuse policies (for example, upon receipt of a notice). Those policies are available for review on our website. The user who is using Easynews may better yet want to check their settings to better help wave out potential viruses.
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FredMcD
  • Top 10 Contributor
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They also sent this picture.

They also sent this picture.
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Question owner

It looks like we've basically hit the end of the road without actually getting them removed from the VIRUS/MALWARE database. I've been using Easynews with Firefox for years without an issue.

I will just scan all downloads manually with Norton and Malwarebytes.

Thanks to all

Rich

It looks like we've basically hit the end of the road without actually getting them removed from the VIRUS/MALWARE database. I've been using Easynews with Firefox for years without an issue. I will just scan all downloads manually with Norton and Malwarebytes. Thanks to all Rich
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