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I just installed a new hard drive. I copied my Thunderbird profile from my old drive but I don't see my profiles on the new install.

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  • Last reply by eric52
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eric52
eric52

I recently upgraded to Win10 and also installed a new hard drive at the same time. Following the instructions from this video https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer , I copied my profiles from the old drive to the TB file on the new drive. When I reopened TB, my profiles are not there.

I recently upgraded to Win10 and also installed a new hard drive at the same time. Following the instructions from this video https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer , I copied my profiles from the old drive to the TB file on the new drive. When I reopened TB, my profiles are not there.

Chosen solution

try this https://thunderbirdtweaks.blogspot.com/2019/09/i-lost-my-profilemail-on-update-to.html

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Matt
Matt
  • Top 25 Contributor

Chosen Solution

try this https://thunderbirdtweaks.blogspot.com/2019/09/i-lost-my-profilemail-on-update-to.html

eric52
eric52 Question owner

I followed your instructions as best I could but still no luck.

eric52
eric52 Question owner

Matt:

I tried it again but this time went deeper into the folder and everything is back to normal. Thanks for your help.

Eric