Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was closed and archived. Please ask a new question if you need help.

Email sent via Firefox mailto: link not saved to Sent folder

  • 1 reply
  • 1 has this problem
  • 41 views
  • Last reply by Matt
  • Locked

ronks1
ronks1

Am running FFox 71.0 64-bit under Windows 10 and Thunderbird 68.3.1, 32-bit. I earlier posted this question in a Firefox forum; that looked like the source of the problem. Details at https://support.mozilla.org/en-US/questions/1276550 But now it looks like a TBird issue. Mail created in TB in response to a mailto: link gets sent (in my test) but TB hangs when trying to save it to Sent; 

it also hangs if I try to save it to Drafts.

I suspect it's because my custom profile points to a non-default folder, but that's a guess.

Am running FFox 71.0 64-bit under Windows 10 and Thunderbird 68.3.1, 32-bit. I earlier posted this question in a Firefox forum; that looked like the source of the problem. Details at https://support.mozilla.org/en-US/questions/1276550 But now it looks like a TBird issue. Mail created in TB in response to a mailto: link gets sent (in my test) but TB hangs when trying to save it to Sent; it also hangs if I try to save it to Drafts. I suspect it's because my custom profile points to a non-default folder, but that's a guess.

All Replies (1)

Matt
Matt
  • Top 25 Contributor

I am locking this topic as the original was transferred into this forum. So lets continue there.