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How do I "reset" disconnected accounts on calendar?

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Until the recent update to 68.3 the calendar worked fine with my Outlook calendar. Now, all my calendars on Thunderbird show "disconnected" and on TBSync keeps saying its got a java script error - Provider <eas> is missing a TargetData implementation for <none>. Can anyone help please? Thanks a lot.

Until the recent update to 68.3 the calendar worked fine with my Outlook calendar. Now, all my calendars on Thunderbird show "disconnected" and on TBSync keeps saying its got a java script error - Provider <eas> is missing a TargetData implementation for <none>. Can anyone help please? Thanks a lot.

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  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:71.0) Gecko/20100101 Firefox/71.0

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sfhowes
  • Top 10 Contributor
1904 solutions 9516 answers

What's your version of TBSync? The latest is 2.9 for TB 68.

Do you also have the Provider for Exchange ActiveSync add-on?

What's your version of [https://addons.thunderbird.net/en-us/thunderbird/addon/tbsync/ TBSync]? The latest is 2.9 for TB 68. Do you also have the [https://addons.thunderbird.net/en-us/thunderbird/addon/eas-4-tbsync/ Provider for Exchange ActiveSync] add-on?
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Question owner

Hi. Thanks for the response. The answer to your question is latest and yes. I've downloaded the new versions twice, which has made no difference. The error message is the same ie: Provider <eas> is missing a TargetData implementation for <none>.

get targetData@chrome://tbsync/content/modules/public.js:449:15 remove@chrome://tbsync/content/modules/public.js:465:9 checkStatus@chrome://eas4tbsync/content/includes/network.js:606:32 folderList@chrome://eas4tbsync/content/includes/sync.js:125:21

Perhaps I need to uninstall Thunderbird and then re-download?

Any ideas? Thanks a lot.

Hi. Thanks for the response. The answer to your question is latest and yes. I've downloaded the new versions twice, which has made no difference. The error message is the same ie: ''Provider <eas> is missing a TargetData implementation for <none>. get targetData@chrome://tbsync/content/modules/public.js:449:15 remove@chrome://tbsync/content/modules/public.js:465:9 checkStatus@chrome://eas4tbsync/content/includes/network.js:606:32 folderList@chrome://eas4tbsync/content/includes/sync.js:125:21'' Perhaps I need to uninstall Thunderbird and then re-download? Any ideas? Thanks a lot.
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christ1
  • Top 25 Contributor
2205 solutions 16139 answers

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I'd contact the add-on author about the error. The author is the same for both, TBSync, and Provider for Exchange ActiveSync.

Perhaps I need to uninstall Thunderbird and then re-download?

You'd be wasting your time. Profile files are stored separately from the Thunderbird program files. The program files are static and do not change (except when you upgrade the Thunderbird application version). Because we store profile and program files separately, you can uninstall Thunderbird without losing your messages and settings, and if something goes wrong with a Thunderbird update your information will still be available. It also means that you don't have to reinstall Thunderbird in order to delete your information or troubleshoot a problem.

I'd contact the add-on author about the error. The author is the same for both, TBSync, and Provider for Exchange ActiveSync. <blockquote> Perhaps I need to uninstall Thunderbird and then re-download? </blockquote> You'd be wasting your time. Profile files are stored separately from the Thunderbird program files. The program files are static and do not change (except when you upgrade the Thunderbird application version). Because we store profile and program files separately, you can uninstall Thunderbird without losing your messages and settings, and if something goes wrong with a Thunderbird update your information will still be available. It also means that you don't have to reinstall Thunderbird in order to delete your information or troubleshoot a problem.
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sfhowes
  • Top 10 Contributor
1904 solutions 9516 answers

Chosen Solution

This issue is discussed here:

https://github.com/jobisoft/TbSync/issues/347

This issue is discussed here: https://github.com/jobisoft/TbSync/issues/347
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Question owner

Thanks for the info everyone. I'll follow your suggestions and contact the author. It seems that there's a bug in the TB sync. Thanks again.

Thanks for the info everyone. I'll follow your suggestions and contact the author. It seems that there's a bug in the TB sync. Thanks again.
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Matt
  • Top 10 Contributor
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3393 solutions 23501 answers

I have marked this topic solved in the hope it will appear to others using tbsync. This forum only shows solved topics to folks when they ask questions.

I have marked this topic solved in the hope it will appear to others using tbsync. This forum only shows solved topics to folks when they ask questions.
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