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email won't connect to pop.3rivers.net server after update

  • 4 replies
  • 1 has this problem
  • 7 views
  • Last reply by sonnyg

sonnyg
sonnyg
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Thunderbird updated last night and I now "time out" connecting to pop.3rivers.net to retrieve my email. I was able to change a setting to be able to send email.

Thunderbird updated last night and I now "time out" connecting to pop.3rivers.net to retrieve my email. I was able to change a setting to be able to send email.

All Replies (4)

christ1
christ1
  • Top 25 Contributor
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See https://support.mozilla.org/kb/cannot-receive-messages

sonnyg
sonnyg Question owner
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I will need to contact my provider 3 Rivers Communications as to the settings for the incoming pop.3rivers.net server for Thunderbird. This time of year..... ;) Thx for the suggestions...... Judy

sfhowes
sfhowes
  • Top 25 Contributor
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My best guess for the 3rivers settings is:

pop.3rivers.net on port 110, connection security = none, authentication = password, transmitted insecurely, User Name = email address.

smtp.3rivers.net on port 25 (587?), connection security = none, authentication = no authentication.

http://www.3rivers.net/data/internet/dsl/configuring-windows-vista-mail

Timeouts are often caused by antivirus programs that become incompatible when TB updates. Add the TB profile folder as an exception or exclusion to your AV program (Help/Troubleshooting, about:profiles to see the profile location).

sonnyg
sonnyg Question owner
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"Got it" Had to contact 3 rivers as everything else was "fine". Had to do a restart on Windows 10 - GEEZ! Thx! Judy :)