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How can I stop TB trying to access an email account that has been closed with the service provider?

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I closed an email account which I no longer need. I knew this was going to happen so ensured the old emails were transferred to TB locally (not Local Folders). Whenever I try to access an old email TB tries to access the mail server and of course fails. I can't see how to stop TB trying to access the server. I have started to create Local folders to hold key emails but I still get server access messages and moving messages only works occasionally and never if more than one message is selected at a time. I tried deleting the server from account set up but couldn't do that. Any advice would be welcome.

I closed an email account which I no longer need. I knew this was going to happen so ensured the old emails were transferred to TB locally (not Local Folders). Whenever I try to access an old email TB tries to access the mail server and of course fails. I can't see how to stop TB trying to access the server. I have started to create Local folders to hold key emails but I still get server access messages and moving messages only works occasionally and never if more than one message is selected at a time. I tried deleting the server from account set up but couldn't do that. Any advice would be welcome.

Chosen solution

Christ1

Thank you very much. That works a treat. I guess I'm so used to be constantly connected that the idea of working off-line didn't occur to be.

Thank you for your help and patience.

Phil

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christ1
  • Top 25 Contributor
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What is the account type of the obsolete account - POP or IMAP?

I closed an email account which I no longer need. I knew this was going to happen so ensured the old emails were transferred to TB locally (not Local Folders).

You should have transferred your account messages to Local Folders. This is what Local Folders are for after all.

I can't see how to stop TB trying to access the server.

There is no reliable way to do that, at least not for IMAP accounts. Typically you'd delete an obsolete account in Thunderbird once all messages to be kept have been transferred to Local Folders.

What is the account type of the obsolete account - POP or IMAP? <blockquote> I closed an email account which I no longer need. I knew this was going to happen so ensured the old emails were transferred to TB locally (not Local Folders). </blockquote> You should have transferred your account messages to Local Folders. This is what Local Folders are for after all. <blockquote> I can't see how to stop TB trying to access the server. </blockquote> There is no reliable way to do that, at least not for IMAP accounts. Typically you'd delete an obsolete account in Thunderbird once all messages to be kept have been transferred to Local Folders.
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Question owner

Thanks for the responses. It's an IMAP Account. I'm willing to transfer the emails to local folders but at the moment it has to be one at a time and unreliable.

Thanks for the responses. It's an IMAP Account. I'm willing to transfer the emails to local folders but at the moment it has to be one at a time and unreliable.
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christ1
  • Top 25 Contributor
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It may be too late for that now. IMAP works fundamentally different than POP. With IMAP all mail is managed on the server, and what you do see in Thunderbird is primarily a mirror of the messages on the server. Unless you told Thunderbird to download an offline copy of your messages from the server to your local disk, all you do have on your local disk are the message headers and eventually messages which were previously opened. Downloading an offline copy is called 'Synchronization' in Thunderbird speak. https://support.mozilla.org/kb/imap-synchronization

Since the account doesn't exist anymore on the server it is now too late to download any more message bodies.

I knew this was going to happen so ensured the old emails were transferred to TB locally

What exactly does this mean, and what did you do to 'transfer to TB locally'?

It may be too late for that now. IMAP works fundamentally different than POP. With IMAP all mail is managed on the server, and what you do see in Thunderbird is primarily a mirror of the messages on the server. Unless you told Thunderbird to download an offline copy of your messages from the server to your local disk, all you do have on your local disk are the message headers and eventually messages which were previously opened. Downloading an offline copy is called 'Synchronization' in Thunderbird speak. https://support.mozilla.org/kb/imap-synchronization Since the account doesn't exist anymore on the server it is now too late to download any more message bodies. <blockquote> I knew this was going to happen so ensured the old emails were transferred to TB locally </blockquote> What exactly does this mean, and what did you do to 'transfer to TB locally'?
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Question owner

I did synchronise the account as I realised that once the account was closed I would not be able to access the emails on the server. I can see all the emails and attachments. What I hadn't counted on was the system trying to access the server every time I go to access a message or try to copy them to a structure of folders under "local folders".

I have been trying to find a way to tell the system not to try to access the server but can't see anything in Account Set-up to allow this.

I did synchronise the account as I realised that once the account was closed I would not be able to access the emails on the server. I can see all the emails and attachments. What I hadn't counted on was the system trying to access the server every time I go to access a message or try to copy them to a structure of folders under "local folders". I have been trying to find a way to tell the system not to try to access the server but can't see anything in Account Set-up to allow this.
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christ1
  • Top 25 Contributor
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Try to put Thunderbird in offline mode, and then copy over the messages to Local Folders. http://kb.mozillazine.org/Outbox#Online_and_offline_states

Try to put Thunderbird in offline mode, and then copy over the messages to Local Folders. http://kb.mozillazine.org/Outbox#Online_and_offline_states
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Chosen Solution

Christ1

Thank you very much. That works a treat. I guess I'm so used to be constantly connected that the idea of working off-line didn't occur to be.

Thank you for your help and patience.

Phil

Christ1 Thank you very much. That works a treat. I guess I'm so used to be constantly connected that the idea of working off-line didn't occur to be. Thank you for your help and patience. Phil
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