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Almost as soon as it was up, the password changed!

  • 3 replies
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  • Last reply by Paul

DL Night
DL Night
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I just started my Firefox app and about 2 minutes later, Someone had changed my account password! I was using Firefox because I had been having the same issue with Google. Google was absolutely NO HELP and just told me to start over but I would start over and it would happen the same way. I have to have hackers, so how do I have any secure emails?

I just started my Firefox app and about 2 minutes later, Someone had changed my account password! I was using Firefox because I had been having the same issue with Google. Google was absolutely NO HELP and just told me to start over but I would start over and it would happen the same way. I have to have hackers, so how do I have any secure emails?

All Replies (3)

Paul
Paul
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Hi

Unfortunately there's no way to change or recover the password associated with a Firefox Account account. You would need to create a new account.

DL Night
DL Night Question owner
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Thanks. That sounds just like Google!

Paul
Paul
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Hi

The security that is employed to protect your information is designed that no one can easily get to your information. if it was anything less there would be a risk to your privacy and security.