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Cannot access profiles on network drive with Thunderbird >60.7.2

Thunderbird Installation and updates
Wayne Mery replied 6 years ago
mathis.weber
mathis.weber

Dear all,

we have a problem with all Thunderbird versions released after 60.7.2. We are storing our mail profiles on a network drive, which never was a problem before. After upgrading our clients to 60.8.0, the profile wasn´t loaded anymore. It was like using Thunderbird for the first time.

After downgrading to 60.7.2 everything was fine again. So I tried in the last months Thunderbird 60.8.0, 68.0, 68.1.2 and 68.2.0, but all had the same problem.

What´s the issue here? Honestly I don´t want to stuck on Thunderbird 60.7.2...

Regards Mathis

Dear all, we have a problem with all Thunderbird versions released after 60.7.2. We are storing our mail profiles on a network drive, which never was a problem before. After upgrading our clients to 60.8.0, the profile wasn´t loaded anymore. It was like using Thunderbird for the first time. After downgrading to 60.7.2 everything was fine again. So I tried in the last months Thunderbird 60.8.0, 68.0, 68.1.2 and 68.2.0, but all had the same problem. What´s the issue here? Honestly I don´t want to stuck on Thunderbird 60.7.2... Regards Mathis

All Replies (7)

Wayne Mery
Wayne Mery
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I am aware of only two reported issues

https://bugzilla.mozilla.org/show_bug.cgi?id=1512940 - Thunderbird hangs, if the last attachment comes from network share, and the network is broken

https://bugzilla.mozilla.org/show_bug.cgi?id=1512812 - Handling of mapped network drives in Windows changed in TB 60: Drive letter now resolved to UNC path for account directory prefs affecting profile

Exactly what device, and what protocol are you using?

mathis.weber
mathis.weber Question owner

Wayne,

thanks for you reply. The client PC´s are all Windows 10 x64 Education, 1809 resp. 1903. The network drive is a simple SMB share hosted on a Windows Server 2019.

Wayne Mery
Wayne Mery
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mathis.weber said

I don´t want to stuck on Thunderbird 60.7.2...

I like that way of thinking.

mathis.weber said

The client PC´s are all Windows 10 x64 Education, 1809 resp. 1903. The network drive is a simple SMB share hosted on a Windows Server 2019.

WHich protocol specifically - SMB1, 2, 2.1, 3, 3.02, 3.1.1, etc?

mathis.weber
mathis.weber Question owner
WHich protocol specifically - SMB1, 2, 2.1, 3, 3.02, 3.1.1, etc?

It´s 3.1.1

Modified by Wayne Mery

Wayne Mery
Wayne Mery
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Can you test a lower version - smb 3.0?

mathis.weber
mathis.weber Question owner

Unfortunately, not.

Wayne Mery
Wayne Mery
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It would need to be a patch that landed in these checking ranges. Nothing jumps out at me, but I haven't done a thorough reading