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Trying to install firefox on Mac, drag it to applications folder and stuck on "preparing to copy"

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Firefox was not responding so I dragged to the trash and downloaded the latest version. Followed instructions to drag it to Applications folder and it stuck on "preparing to copy to Applications." After hours I had to relaunch Finder to get rid of this window. Repeated with same result.

Firefox was not responding so I dragged to the trash and downloaded the latest version. Followed instructions to drag it to Applications folder and it stuck on "preparing to copy to Applications." After hours I had to relaunch Finder to get rid of this window. Repeated with same result.
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Additional System Details

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/13.0.2 Safari/605.1.15

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lihininisansala95 0 solutions 16 answers

Firefox always shows "Update Ready to Install" MAC Only SOLUTION: Remove /Users/<name>/Library/Caches/Mozilla/ which contained the directory /updates/Applications/Firefox/updates/

Firefox always shows "Update Ready to Install" MAC Only SOLUTION: Remove /Users/<name>/Library/Caches/Mozilla/ which contained the directory /updates/Applications/Firefox/updates/
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Question owner

I did that and tried to install again (drag Firefox to Applications folder) and same result: "Preparing to copy to Applications." I did not do a total uninstall of Firefox because I was hoping to recover bookmarks.

I did that and tried to install again (drag Firefox to Applications folder) and same result: "Preparing to copy to Applications." I did not do a total uninstall of Firefox because I was hoping to recover bookmarks.
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Senali Madawala
  • Top 25 Contributor
2 solutions 156 answers
https://discussions.apple.com/thread/8224886
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