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The undo command, or ctrl + z does not work when composing an email. I accidentally deleted text

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I'm writing an email, accidentally deleted text, but the ctrl + z doesn't bring it back. Neither does the dropdown menu undo command

I'm writing an email, accidentally deleted text, but the ctrl + z doesn't bring it back. Neither does the dropdown menu undo command

Chosen solution

I can't reproduce the error. Ctrl Z works fine without going into safe mode, so I'm not sure what caused it on that one email.

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  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/77.0.3865.120 Safari/537.36

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sfhowes
  • Top 10 Contributor
1649 solutions 7948 answers

It works here with TB 68 32-bit/W10. Same result in safe mode? Hold Shift when you launch TB.

It works here with TB 68 32-bit/W10. Same result in safe mode? Hold Shift when you launch TB.
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Question owner

i had used the highlighter tool before this happened, maybe that breaks the email functionality

i had used the highlighter tool before this happened, maybe that breaks the email functionality
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sfhowes
  • Top 10 Contributor
1649 solutions 7948 answers

Safe mode temporarily disables add-ons, among other things. Does Ctrl+Z work in safe mode?

Safe mode temporarily disables add-ons, among other things. Does Ctrl+Z work in safe mode?
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Chosen Solution

I can't reproduce the error. Ctrl Z works fine without going into safe mode, so I'm not sure what caused it on that one email.

I can't reproduce the error. Ctrl Z works fine without going into safe mode, so I'm not sure what caused it on that one email.
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