Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

How do you make a new local folder when viewing my emails?

  • 1 reply
  • 1 has this problem
  • 4 views
  • Last reply by sfhowes

davez4238
davez4238
more options

I right click on the email when I would like to make a new folder under the Local Folder category and nothing happens except to show the account screen including "create calendar." Wouldn't it be nice to see create a "new folder" in that same circumstance? Nevertheless, I cannot make a new folder under the Local Folder category. If someone has an answer, please respond and thanks to anyone reading this problem and special thanks to the person who has the answer.

I right click on the email when I would like to make a new folder under the Local Folder category and nothing happens except to show the account screen including "create calendar." Wouldn't it be nice to see create a "new folder" in that same circumstance? Nevertheless, I cannot make a new folder under the Local Folder category. If someone has an answer, please respond and thanks to anyone reading this problem and special thanks to the person who has the answer.

All Replies (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

If you right-click Local Folders, you should see a context menu with New Folder... if you don't, there's something wrong with your right-click button, or possibly with the TB controls. Try also File/New/Folder... after selecting Local Folders. If that doesn't work, start in safe mode (hold Shift when you launch TB) and see if the context menu works properly.