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Firefox is now forcing me to use Yahoo! search toolbar and will not even show Google as an option

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Even when I search in Preferences --> Search --> Find more search engines, Google does not even appear in the results. When I visit Google.com, the green plus sign does not appear on the magnifying glass in the search toolbar, but it shows up on almost every other site. Even on this Mozilla Support site, the green plus sign appears and I can add this to my search toolbar, but I can't add Google.

This all started when I updated my Mac to Catalina, but I don't see why that would affect my ability to simply add Google to my search toolbar. Someone please help, this is driving me insane.

Even when I search in Preferences --> Search --> Find more search engines, Google does not even appear in the results. When I visit Google.com, the green plus sign does not appear on the magnifying glass in the search toolbar, but it shows up on almost every other site. Even on this Mozilla Support site, the green plus sign appears and I can add this to my search toolbar, but I can't add Google. This all started when I updated my Mac to Catalina, but I don't see why that would affect my ability to simply add Google to my search toolbar. Someone please help, this is driving me insane.
Quote

Additional System Details

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Application

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jscher2000
  • Top 10 Contributor
8767 solutions 71704 answers

Helpful Reply

Hi ed21, some users have encountered a problem with built-in search engines vanishing from their Options/Preferences page. Have you already tried using the "Restore" button here:

  • Mac: "3-bar" menu button (or Firefox menu) > Preferences
  • Windows: "3-bar" menu button (or Tools menu) > Options
  • Linux: "3-bar" menu button (or Edit menu) > Preferences
  • Any system: type or paste about:preferences into the address bar and press Enter/Return to load it

In the left column, click Search, and then on the right side, scroll down to the bottom of the "One-Click Search Engines" box and try the "Restore Default Search Engines" button.

Does Google come back?

If not:

You may need to remove a Firefox settings file and let Firefox regenerate it. Here's how:

Open your current Firefox settings (AKA Firefox profile) folder using either

  • "3-bar" menu button > "?" Help > Troubleshooting Information
  • (menu bar) Help > Troubleshooting Information
  • type or paste about:support in the address bar and press Return

In the first table on the page, on the Profile Folder row, click the "Show in Finder" button. If Finder highlights an icon with a semi-random name like a1b2c3d4.default-release, double-click it to display the contents of that profile folder.

Leaving that window open, switch back to Firefox and Quit out (for example: Firefox menu > Quit).

Pause while Firefox finishes its cleanup, then find and rename the search.json.mozlz4 file to something like searchOLD.json.mozlz4.

Start Firefox back up again. It should rediscover the built-in search engines and allow you to check and modify the default.

Does that work?

Hi ed21, some users have encountered a problem with built-in search engines vanishing from their Options/Preferences page. Have you already tried using the "Restore" button here: * Mac: "3-bar" menu button (or Firefox menu) > Preferences * Windows: "3-bar" menu button (or Tools menu) > Options * Linux: "3-bar" menu button (or Edit menu) > Preferences * Any system: type or paste '''about:preferences''' into the address bar and press Enter/Return to load it In the left column, click Search, and then on the right side, scroll down to the bottom of the "One-Click Search Engines" box and try the "Restore Default Search Engines" button. Does Google come back? ''If not:'' You may need to remove a Firefox settings file and let Firefox regenerate it. Here's how: Open your current Firefox settings (AKA Firefox profile) folder using either * "3-bar" menu button > "?" Help > Troubleshooting Information * (menu bar) Help > Troubleshooting Information * type or paste '''about:support''' in the address bar and press Return In the first table on the page, on the Profile Folder row, click the "Show in Finder" button. If Finder highlights an icon with a semi-random name like a1b2c3d4.default-release, double-click it to display the contents of that profile folder. Leaving that window open, switch back to Firefox and Quit out (for example: Firefox menu > Quit). Pause while Firefox finishes its cleanup, then find and rename the '''search.json.mozlz4''' file to something like searchOLD.json.mozlz4. Start Firefox back up again. It should rediscover the built-in search engines and allow you to check and modify the default. Does that work?
Was this helpful to you? 1
Quote
jscher2000
  • Top 10 Contributor
8767 solutions 71704 answers

Also, Yahoo hasn't been included with Firefox for a while, so if that keeps coming up, the culprit might be one of your extensions. You can view, disable, and often remove unwanted or unknown extensions on the Add-ons page. Either:

  • Command+Shift+a (Windows: Ctrl+Shift+a)
  • "3-bar" menu button (or Tools menu) > Add-ons
  • type or paste about:addons in the address bar and press Enter/Return

In the left column of the Add-ons page, click Extensions.

Then cast a critical eye over the list on the right side. Any extensions Firefox installs for built-in features are hidden from this page, so everything listed here is your choice (and your responsibility) to manage. Anything that mentions search, or Yahoo, or that you just do not remember installing or why? If in doubt, disable (or remove).

Any improvement?

Also, Yahoo hasn't been included with Firefox for a while, so if that keeps coming up, the culprit might be one of your extensions. You can view, disable, and often remove unwanted or unknown extensions on the Add-ons page. Either: * Command+Shift+a (Windows: Ctrl+Shift+a) * "3-bar" menu button (or Tools menu) > Add-ons * type or paste '''about:addons''' in the address bar and press Enter/Return In the left column of the Add-ons page, click Extensions. Then cast a critical eye over the list on the right side. Any extensions Firefox installs for built-in features are hidden from this page, so everything listed here is your choice (and your responsibility) to manage. Anything that mentions search, or Yahoo, or that you just do not remember installing or why? If in doubt, disable (or remove). Any improvement?
Was this helpful to you?
Quote

Question owner

jscher2000 said

Hi ed21, some users have encountered a problem with built-in search engines vanishing from their Options/Preferences page. Have you already tried using the "Restore" button here:
  • Mac: "3-bar" menu button (or Firefox menu) > Preferences
  • Windows: "3-bar" menu button (or Tools menu) > Options
  • Linux: "3-bar" menu button (or Edit menu) > Preferences
  • Any system: type or paste about:preferences into the address bar and press Enter/Return to load it
In the left column, click Search, and then on the right side, scroll down to the bottom of the "One-Click Search Engines" box and try the "Restore Default Search Engines" button. Does Google come back? If not: You may need to remove a Firefox settings file and let Firefox regenerate it. Here's how: Open your current Firefox settings (AKA Firefox profile) folder using either
  • "3-bar" menu button > "?" Help > Troubleshooting Information
  • (menu bar) Help > Troubleshooting Information
  • type or paste about:support in the address bar and press Return
In the first table on the page, on the Profile Folder row, click the "Show in Finder" button. If Finder highlights an icon with a semi-random name like a1b2c3d4.default-release, double-click it to display the contents of that profile folder. Leaving that window open, switch back to Firefox and Quit out (for example: Firefox menu > Quit). Pause while Firefox finishes its cleanup, then find and rename the search.json.mozlz4 file to something like searchOLD.json.mozlz4. Start Firefox back up again. It should rediscover the built-in search engines and allow you to check and modify the default. Does that work?

Thank you SO much. The second solution of opening the Profile Folder and renaming that file worked perfectly. I cannot thank you enough, using that toolbar is a huge part of my work. Thank you.

''jscher2000 [[#answer-1258776|said]]'' <blockquote> Hi ed21, some users have encountered a problem with built-in search engines vanishing from their Options/Preferences page. Have you already tried using the "Restore" button here: * Mac: "3-bar" menu button (or Firefox menu) > Preferences * Windows: "3-bar" menu button (or Tools menu) > Options * Linux: "3-bar" menu button (or Edit menu) > Preferences * Any system: type or paste '''about:preferences''' into the address bar and press Enter/Return to load it In the left column, click Search, and then on the right side, scroll down to the bottom of the "One-Click Search Engines" box and try the "Restore Default Search Engines" button. Does Google come back? ''If not:'' You may need to remove a Firefox settings file and let Firefox regenerate it. Here's how: Open your current Firefox settings (AKA Firefox profile) folder using either * "3-bar" menu button > "?" Help > Troubleshooting Information * (menu bar) Help > Troubleshooting Information * type or paste '''about:support''' in the address bar and press Return In the first table on the page, on the Profile Folder row, click the "Show in Finder" button. If Finder highlights an icon with a semi-random name like a1b2c3d4.default-release, double-click it to display the contents of that profile folder. Leaving that window open, switch back to Firefox and Quit out (for example: Firefox menu > Quit). Pause while Firefox finishes its cleanup, then find and rename the '''search.json.mozlz4''' file to something like searchOLD.json.mozlz4. Start Firefox back up again. It should rediscover the built-in search engines and allow you to check and modify the default. Does that work? </blockquote> Thank you SO much. The second solution of opening the Profile Folder and renaming that file worked perfectly. I cannot thank you enough, using that toolbar is a huge part of my work. Thank you.
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