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Firefox Screenshots doesn't work anymore, how to fix it?

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Screenshots are enabled but when I select "Take a Screenshot" in the "Page actions" menu nothing happens.

Screenshots are enabled but when I select "Take a Screenshot" in the "Page actions" menu nothing happens.

Chosen solution

Weird, I tried to set extensions.screenshots.disabled to true and back to false and now it works. Thank you all for the help.

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Additional System Details

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  • User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:68.0) Gecko/20100101 Firefox/68.0

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Yamama_sh 1 solutions 12 answers

Screenshots should work on almost all web pages. Certain pages that contain the HTML <frameset> are not fully supported and may not be shootable.

Additionally, some pages with special permissions to modify Firefox, like Test Pilot and addons.mozilla.org, are unsupported due to strict security rules designed to prevent page manipulation.

Lastly, certain browser pages like the Firefox home and Options pages are not supported. These pages are built using a different language than the rest of the Web.

Please check, https://support.mozilla.org/en-US/kb/firefox-screenshots#w_why-doesnt-firefox-screenshots-work-on-certain-pages

Screenshots should work on almost all web pages. Certain pages that contain the HTML <frameset> are not fully supported and may not be shootable. Additionally, some pages with special permissions to modify Firefox, like Test Pilot and addons.mozilla.org, are unsupported due to strict security rules designed to prevent page manipulation. Lastly, certain browser pages like the Firefox home and Options pages are not supported. These pages are built using a different language than the rest of the Web. Please check, https://support.mozilla.org/en-US/kb/firefox-screenshots#w_why-doesnt-firefox-screenshots-work-on-certain-pages
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Question owner

I thought so too but it doesn't work at all and the icon next to it has disappeared.

I thought so too but it doesn't work at all and the icon next to it has disappeared.

Modified by Diego Alfano

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cor-el
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Any problem reported in the Browser Console about the Firefox screenshot extension?

Any problem reported in the Browser Console about the Firefox screenshot extension?
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Question owner

Nothing related to Firefox Screenshots.

Nothing related to Firefox Screenshots.
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cor-el
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Did you check this pref on the about:config page?

Can you take a screenshot with the developer tools version?

Did you check this pref on the <b>about:config</b> page? Can you take a screenshot with the developer tools version? *https://developer.mozilla.org/en-US/Tools/Taking_screenshots
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Question owner

I already checked about:config and yes, I can take a screenshot with the Web Console.

I already checked '''about:config''' and yes, I can take a screenshot with the Web Console.

Modified by Diego Alfano

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cor-el
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Do you see the screenshot extension listed on the "Help -> Troubleshooting Information" (about:support) page under Firefox Features ?

This is a builtin system extension that is stored in the browser/features folder in the Firefox program folder. You can check the extensions.json file in the profile folder with the JSON viewer in a Firefox tab for more detail.

You can use the search bar to find what number on the list this extension is. Then collapse all items and only expand this specific item.

Do you see the screenshot extension listed on the "Help -> Troubleshooting Information" (about:support) page under Firefox Features ? This is a builtin system extension that is stored in the browser/features folder in the Firefox program folder. You can check the extensions.json file in the profile folder with the JSON viewer in a Firefox tab for more detail. *https://developer.mozilla.org/en-US/Tools/JSON_viewer You can use the search bar to find what number on the list this extension is. Then collapse all items and only expand this specific item.
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Chosen Solution

Weird, I tried to set extensions.screenshots.disabled to true and back to false and now it works. Thank you all for the help.

Weird, I tried to set '''extensions.screenshots.disabled''' to '''true''' and back to '''false''' and now it works. Thank you all for the help.
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