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Can't click on install button for new add-ons or themes, literally nothing happens?

  • 2 replies
  • 1 has this problem
  • 98 views
  • Last reply by cor-el

As the title suggests, whenever I click on "+ install add-on", nothing is happening. No download. No re-direction, nothing. Firefox is on default, as I just downloaded and installed it.

As the title suggests, whenever I click on "+ install add-on", nothing is happening. No download. No re-direction, nothing. Firefox is on default, as I just downloaded and installed it.

All Replies (2)

Hello Oscar,

Would you please take a look at this article; especially the last three items :

https://support.mozilla.org/en-US/kb/unable-install-add-ons-extensions-or-themes

Does any of it apply to your situation ?

Can you right-click the Install button and possibly download the XPI file (Save Link As) ?