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cannot edit tag colours

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I cannot edit default tag colours. Right click on a message title -> tag -> manage tags I can then double click or click on a tag and edit. Select a new colour and click on the ok and I get the message: 'A tag with that name already exits'

If I create a new tag, save then edit the colour, I get the same error.

I have updated to TB v68.0 I have the following extensions: Lightning gContactSync [I removed this and still have the same problem]

I cannot edit default tag colours. Right click on a message title -> tag -> manage tags I can then double click or click on a tag and edit. Select a new colour and click on the ok and I get the message: 'A tag with that name already exits' If I create a new tag, save then edit the colour, I get the same error. I have updated to TB v68.0 I have the following extensions: Lightning gContactSync [I removed this and still have the same problem]
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Additional System Details

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/76.0.3809.132 Safari/537.36

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Toad-Hall
  • Top 10 Contributor
1768 solutions 11894 answers

Test: start Thunderbird in Safe Mode https://support.mozilla.org/en-US/kb/safe-mode-thunderbird

Menu icon > Options > Display > 'Tags' tab select the 'Tag' name click on 'Edit' select new colour click on OK

Report back on results.

Test: start Thunderbird in Safe Mode https://support.mozilla.org/en-US/kb/safe-mode-thunderbird Menu icon > Options > Display > 'Tags' tab select the 'Tag' name click on 'Edit' select new colour click on OK Report back on results.
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Question owner

Hi,

thank you for the reply. Started in safe mode and went through the process as described, with the same result.

I also tried renaming 'To Do' to 'To Do NEW' [in the edit screen] but nothing happened when I clicked on 'ok' - no error but also no update in either text or colour.

I am on windows 10 - I tried running TB as windows admin user with the same results.

Hi, thank you for the reply. Started in safe mode and went through the process as described, with the same result. I also tried renaming 'To Do' to 'To Do NEW' [in the edit screen] but nothing happened when I clicked on 'ok' - no error but also no update in either text or colour. I am on windows 10 - I tried running TB as windows admin user with the same results.
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Toad-Hall
  • Top 10 Contributor
1768 solutions 11894 answers

In Thunderbird Help > Troubleshooting Information click on 'open folder' button a new window opens showing contents of profile name folder.

Exit Thunderbird now.

Select 'prefs.js' folder to get focus, then right click on 'pref.js' file and select 'Properties'. Check 'Attributes' 'Read-Only' and 'Hidden' checkboxes must NOT be selected. Are either of these selected ? Uncheck if they are selected. Click on 'Apply' click on 'OK'

Delete the following:

  • session.json
  • xulstore.json

Start Thunderbird.

In Thunderbird Help > Troubleshooting Information click on 'open folder' button a new window opens showing contents of profile name folder. Exit Thunderbird now. Select 'prefs.js' folder to get focus, then right click on 'pref.js' file and select 'Properties'. Check 'Attributes' 'Read-Only' and 'Hidden' checkboxes must NOT be selected. Are either of these selected ? Uncheck if they are selected. Click on 'Apply' click on 'OK' Delete the following: * session.json * xulstore.json Start Thunderbird.
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Question owner

prefs.js have neither option selected. Deleted both session.json and xulstore.json

Alas, I still have the same error message when trying to change a tag colour

prefs.js have neither option selected. Deleted both session.json and xulstore.json Alas, I still have the same error message when trying to change a tag colour
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sfhowes
  • Top 10 Contributor
1561 solutions 7474 answers

Helpful Reply

Editing tag colors is also broken in TB 69b4, but works in TB 60.8. As a workaround, you can change the colors in Tools/Options/Advanced/General/Config. editor by right-clicking, e.g., the preference mailnews.tags.$label1.color (Important tag), Modify, and entering a hex code, close Options. Same for custom tags, e.g. mailnews.tags.newtag.color for the newtag tag.

If you want to submit a bug (TB 68 meta bug), include a link to this discussion.

Editing tag colors is also broken in TB 69b4, but works in TB 60.8. As a workaround, you can change the colors in Tools/Options/Advanced/General/Config. editor by right-clicking, e.g., the preference ''mailnews.tags.$label1.color'' (Important tag), Modify, and entering a hex code, close Options. Same for custom tags, e.g. ''mailnews.tags.newtag.color'' for the newtag tag. If you want to [https://bugzilla.mozilla.org/enter_bug.cgi#h=dupes%7CThunderbird submit a bug] ([https://bugzilla.mozilla.org/show_bug.cgi?id=1573016 TB 68 meta bug]), include a link to this discussion.
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Question owner

Hi sfhowes,

Colours edited - I can now easily read the tagged in the dark theme  :)

fantastic, thank you for your help.

Hi sfhowes, Colours edited - I can now easily read the tagged in the dark theme :) fantastic, thank you for your help.
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Matt
  • Top 10 Contributor
  • Moderator
3252 solutions 22416 answers

I have filed a bug on the strength of being able to duplicate this on Thunderbird 68,

https://bugzilla.mozilla.org/show_bug.cgi?id=1578148

Feel free to add any relevant information, or dup it if there is an existing bug I could not find.

I have filed a bug on the strength of being able to duplicate this on Thunderbird 68, https://bugzilla.mozilla.org/show_bug.cgi?id=1578148 Feel free to add any relevant information, or dup it if there is an existing bug I could not find.
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Matt
  • Top 10 Contributor
  • Moderator
3252 solutions 22416 answers

Helpful Reply

Fixed in 68.1 Not sure exactly when we will see that released, but fairly soon I would think.

Fixed in 68.1 Not sure exactly when we will see that released, but fairly soon I would think.
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Question owner

Hi Matt, fantastic, thank you.

Hi Matt, fantastic, thank you.
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sfhowes
  • Top 10 Contributor
1561 solutions 7474 answers

Chosen Solution

TB 68.1: https://archive.mozilla.org/pub/thunderbird/releases/68.1.0/win32/ https://www.thunderbird.net/en-US/thunderbird/68.1.0/releasenotes/
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Question owner

Hi sfhowes,

updated and I can now edit the existing tag colours. Thank you!

Hi sfhowes, updated and I can now edit the existing tag colours. Thank you!
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