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My firefox

  • 3 replies
  • 1 has this problem
  • 23 views
  • Last reply by Maria Allen

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Recently I had to reset my system and now I am trying to reset my Firefox my account on my laptop, but now I receive an error message saying that my password is incorrect. However, I have no problems accessing my account through my phone. I have looked all over for my key so that I can retrieve my Firefox information so that I do not loose it. Is there a way for my connect my iOS phone to my laptop and regain my Firefox that way?

Recently I had to reset my system and now I am trying to reset my Firefox my account on my laptop, but now I receive an error message saying that my password is incorrect. However, I have no problems accessing my account through my phone. I have looked all over for my key so that I can retrieve my Firefox information so that I do not loose it. Is there a way for my connect my iOS phone to my laptop and regain my Firefox that way?

All Replies (3)

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The only way to retrieve your information on the computer is by changing the password from your phone first and then log in on your computer with the new password without losing any data.

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Do I do this through my Firefox app or do I pull up the Firefox website directly on my phone to change my password? You also stated that once I make this change to the password I will be able to retrieve all my information that I had originally on my computer with the new password? Correct?

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Recently I had to reset my system and now I am trying to reset my Firefox my account on my laptop, but now I receive an error message saying that my password is incorrect. However, I have no problems accessing my account through my phone. I have looked all over for my key so that I can retrieve my Firefox information so that I do not loose it. Is there a way for my connect my iOS phone to my laptop and regain my Firefox that way? I really appreciate some help with this please. I have tried to reset my password through the and website on my phone and it keeps asking me for a recovery key, which I don't remember where I saved it. ↑ Show less