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OS 10.14.6 on new Mac. Firefox will not run nor will Profile Manager

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New iMac. Downloaded Fire Fox and after verification, I get Message=Your Firefox profile cannot be loaded. It may be missing or inaccessible.

This is a fresh install. Profile Manager will not run- error = /Applications/Firefox.app/Contents/MacOS/firefox-bin: No such file or directory

New iMac. Downloaded Fire Fox and after verification, I get Message=Your Firefox profile cannot be loaded. It may be missing or inaccessible. This is a fresh install. Profile Manager will not run- error = /Applications/Firefox.app/Contents/MacOS/firefox-bin: No such file or directory

Chosen solution

Hi Taz, I suspect that you tried dragging the DMG file to the Applications folder, or you ran Firefox from the installer.

Could you try the instructions in the following article: How to download and install Firefox on Mac Specifically, you need to drag the application from inside the disk image to the Applications folder, then run Firefox from the Applications folder.

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Additional System Details

Installed Plug-ins

none - fresh install.

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_6) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/12.1.2 Safari/605.1.15

More Information

cor-el
  • Top 10 Contributor
  • Moderator
17479 solutions 157962 answers

Do you have a firefox file in this location ?

  • /Applications/Firefox.app/Contents/MacOS/firefox
Do you have a firefox file in this location ? */Applications/Firefox.app/Contents/MacOS/firefox
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Question owner

Not now.... deleted to reload, but stopped. Downloaded 4+ times and get same results.

Not now.... deleted to reload, but stopped. Downloaded 4+ times and get same results.
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Question owner

Seems a fresh download should install in correct location?

Seems a fresh download should install in correct location?
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Question owner

Your Firefox profile cannot be loaded. It may be missing or inaccessible.

Your Firefox profile cannot be loaded. It may be missing or inaccessible.
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Chris Ilias
  • Moderator
354 solutions 1944 answers

Chosen Solution

Hi Taz, I suspect that you tried dragging the DMG file to the Applications folder, or you ran Firefox from the installer.

Could you try the instructions in the following article: How to download and install Firefox on Mac Specifically, you need to drag the application from inside the disk image to the Applications folder, then run Firefox from the Applications folder.

Hi Taz, I suspect that you tried dragging the DMG file to the Applications folder, or you ran Firefox from the installer. Could you try the instructions in the following article: [[How to download and install Firefox on Mac]] Specifically, you need to drag the application from inside the disk image to the Applications folder, then run Firefox from the Applications folder.
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Question owner

OK---drug it side ways to app folder and now it loads... I've always drug it down to the menu bar applications.

Thank you.

OK---drug it side ways to app folder and now it loads... I've always drug it down to the menu bar applications. Thank you.
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