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Cannot access Gmail e-mails in Thunderbird -- "username and password not accepted"

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I get this message when I try to download my Gmail e-mails into Thunderbird: "Sending of password for user myemail@gmail.com did not succeed. Mail server pop.gmail.com responded: Username and password not accepted." I've reset my password, and I know I have the correct one. I can access my e-mail on Gmail website; however, it's very unwieldy. Any suggestions?

I get this message when I try to download my Gmail e-mails into Thunderbird: "Sending of password for user myemail@gmail.com did not succeed. Mail server pop.gmail.com responded: Username and password not accepted." I've reset my password, and I know I have the correct one. I can access my e-mail on Gmail website; however, it's very unwieldy. Any suggestions?

Chosen solution

After setting the 'less secure apps' option, did you restart Thunderbird ?

Error mentions both Username and password, so please check the 'Account Settings' > 'Server Settings' for incoming server settings. Username needs to be your full gmail email address.

You need to check the smtp server settings as well.

gmail pop settings: https://support.google.com/mail/answer/7104828?hl=en-gb

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christ1
  • Top 25 Contributor
2151 solutions 15693 answers

You'll need to 'allow less secure apps' in your Google settings. See https://support.google.com/accounts/answer/6009563

You'll need to 'allow less secure apps' in your Google settings. See https://support.google.com/accounts/answer/6009563
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Question owner

Thanks! Sorry for the delay. I did try that, and nothing changed. I also cleared all my browser cookies.

Thanks! Sorry for the delay. I did try that, and nothing changed. I also cleared all my browser cookies.
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Toad-Hall
  • Top 10 Contributor
1709 solutions 11399 answers

Chosen Solution

After setting the 'less secure apps' option, did you restart Thunderbird ?

Error mentions both Username and password, so please check the 'Account Settings' > 'Server Settings' for incoming server settings. Username needs to be your full gmail email address.

You need to check the smtp server settings as well.

gmail pop settings: https://support.google.com/mail/answer/7104828?hl=en-gb

After setting the 'less secure apps' option, did you restart Thunderbird ? Error mentions both Username and password, so please check the 'Account Settings' > 'Server Settings' for incoming server settings. Username needs to be your full gmail email address. You need to check the smtp server settings as well. gmail pop settings: https://support.google.com/mail/answer/7104828?hl=en-gb
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Question owner

I ended up un-installing and re-installing Thunderbird completely. Unfortunately, I lost my e-mail folders and contacts, but at least I can organize things again. Thanks!

I ended up un-installing and re-installing Thunderbird completely. Unfortunately, I lost my e-mail folders and contacts, but at least I can organize things again. Thanks!

Modified by Danita

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