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Firefox crashes

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Hi, As soon as i start firefox, it crashes.. I tried removing all files from my mac of Mozilla, and re-downloaded the 68.0.1.dmg verson but could not succeed. Tried multiple times.

Please help me rectify this problem

Hi, As soon as i start firefox, it crashes.. I tried removing all files from my mac of Mozilla, and re-downloaded the 68.0.1.dmg verson but could not succeed. Tried multiple times. Please help me rectify this problem
Attached screenshots
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Additional System Details

Installed Plug-ins

Cant open the firefox now

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/76.0.3809.87 Safari/537.36

More Information

Jeremy Sanders
  • Top 25 Contributor
12 solutions 142 answers

We're sorry to hear that Firefox is crashing when you open it. Please do the following to give us crash IDs that will help us understand more about the crash.

  1. (OS X 10.6 or previous) Click the Finder icon in the dock. Your home folder will be selected. In the right side of the window, click the Library folder to open it. Then open the "Application Support" folder, the "Firefox" folder, the "Crash Reports" folder and finally the "submitted" folder.
    (OS X 10.7 or above) Click the Finder icon in the dock. On the menu bar, click the Go menu, hold down the option or alt key and select Library. A window will open containing your Library folder. Then open the "Application Support" folder, the "Firefox" folder, the "Crash Reports" folder and finally the "submitted" folder.
  2. Open the 5 most recent files with a text editor and copy the IDs.
  3. Paste each ID with bp- into the reply window on the forums.

Thanks in advance!

You can find more information and troubleshooting steps in the Firefox crashes - Troubleshoot, prevent and get help fixing crashes article.

We're sorry to hear that Firefox is crashing when you open it. Please do the following to give us crash IDs that will help us understand more about the crash. #'''(OS X 10.6 or previous)''' Click the '''Finder''' icon in the dock. Your home folder will be selected. In the right side of the window, click the Library folder to open it. Then open the "Application Support" folder, the "Firefox" folder, the "Crash Reports" folder and finally the "submitted" folder.<br>'''(OS X 10.7 or above)''' Click the '''Finder''' icon in the dock. On the menu bar, click the '''Go''' menu, hold down the '''option''' or '''alt''' key and select '''Library'''. A window will open containing your Library folder. Then open the "Application Support" folder, the "Firefox" folder, the "Crash Reports" folder and finally the "submitted" folder. #Open the 5 most recent files with a text editor and copy the IDs. #Paste each ID with '''bp-''' into the reply window on the forums. Thanks in advance! You can find more information and troubleshooting steps in the [[Firefox crashes]] article.
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Question owner

In the LastCrash Text File, it just has the Number

1565283311


Also, Image file attached.

In the LastCrash Text File, it just has the Number 1565283311 Also, Image file attached.
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cor-el
  • Top 10 Contributor
  • Moderator
17418 solutions 157372 answers

Helpful Reply

There have been crashes and other issues reported with Catalina beta 5 that have been fixed by Apple in the next beta (beta 6), so you may keep an eye on that.

There have been crashes and other issues reported with Catalina beta 5 that have been fixed by Apple in the next beta (beta 6), so you may keep an eye on that.
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FredMcD
  • Top 10 Contributor
4225 solutions 58984 answers

For more information on the beta crashes, see; https://support.mozilla.org/en-US/questions/1265998

For more information on the beta crashes, see; https://support.mozilla.org/en-US/questions/1265998
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