X
Tap here to go to the mobile version of the site.

Support Forum

After upgrading to windows 10 pro, my profile address has changed so none of my saved messages in thunderbird local folders etc appear. Can I correct this by ch

Posted

After upgrading to windows 10 pro, my profile address has changed so none of my saved messages in thunderbird local folders etc appear. Can I correct this by changing the profile address to the one in OS (C:) ?

After upgrading to windows 10 pro, my profile address has changed so none of my saved messages in thunderbird local folders etc appear. Can I correct this by changing the profile address to the one in OS (C:) ?

Chosen solution

make sure Thunderbird is not running and sure copy the old over the new.

Read this answer in context 1
Quote

Additional System Details

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/64.0.3282.140 Safari/537.36 Edge/18.17763

More Information

Matt
  • Top 10 Contributor
  • Moderator
3250 solutions 22397 answers

Helpful Reply

what was your profile location.

correcting a mismatch in locations is relatively easy if you have experience with the file system. If you did a "clean" install where Windows upgrades by moving everything to the windows.old folder on the hard disk, you will need to dig out your old profile and actually move it to the correct location.

what was your profile location. correcting a mismatch in locations is relatively easy if you have experience with the file system. If you did a "clean" install where Windows upgrades by moving everything to the windows.old folder on the hard disk, you will need to dig out your old profile and actually move it to the correct location.
Was this helpful to you? 1
Quote

Question owner

Thank you Matt! I am uncertain how to do that. The address in the current Thunderbird is - C:\Users\test\AppData\Roaming\Thunderbird\Profiles\3pzwac9i.default. The address where my old files are is - C:\Users\Jerry Knight\AppData\Roaming\Thunderbird\Profiles\5ufyd3f0.default\Mail. Note that both the user and 8 digit number ae different. Can I just copy and paste the the old address to the new address? Not concerned about loosing current files.

Boater

Thank you Matt! I am uncertain how to do that. The address in the current Thunderbird is - C:\Users\test\AppData\Roaming\Thunderbird\Profiles\3pzwac9i.default. The address where my old files are is - C:\Users\Jerry Knight\AppData\Roaming\Thunderbird\Profiles\5ufyd3f0.default\Mail. Note that both the user and 8 digit number ae different. Can I just copy and paste the the old address to the new address? Not concerned about loosing current files. Boater
Was this helpful to you?
Quote
Matt
  • Top 10 Contributor
  • Moderator
3250 solutions 22397 answers

Chosen Solution

make sure Thunderbird is not running and sure copy the old over the new.

make sure Thunderbird is not running and sure copy the old over the new.
Was this helpful to you? 1
Quote

Question owner

I discovered that to copy and paste the contents of one profile to another the address of each must be reduced to only the 8 digits in a window by itself. And then voila - my TB was restored with all 24 local folders and contents and the calendar was restored HOORAY my problem is solved.

I discovered that to copy and paste the contents of one profile to another the address of each must be reduced to only the 8 digits in a window by itself. And then voila - my TB was restored with all 24 local folders and contents and the calendar was restored HOORAY my problem is solved.
Was this helpful to you?
Quote
Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.