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I have a mac 10.10.5 with firefox quantum which has download helper 7.3.7 with companion app installed. Videos download but dont aggregate and convert. Help pls

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I was able to download streaming media on my macbook a few years ago using firefox with its add on download helper. Upon upgrading to the current version and the latest firefox and its download helper that is now not possible. I only get as far as the file downloading but the file doesnt aggregate and convert. Would appreciate help.

I was able to download streaming media on my macbook a few years ago using firefox with its add on download helper. Upon upgrading to the current version and the latest firefox and its download helper that is now not possible. I only get as far as the file downloading but the file doesnt aggregate and convert. Would appreciate help.

Chosen solution

If you are having issues with an add-on, please contact the developer of that Add-on. For video downloadhelper, that is https://addons.mozilla.org/firefox/addon/video-downloadhelper/

I'll also note, you should update your Mac OS You currently have Mac 10.10, the current version is 10.14. https://www.apple.com/macos/how-to-upgrade/

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Additional System Details

Installed Plug-ins

VPA_NRInterface.bundle

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.10; rv:68.0) Gecko/20100101 Firefox/68.0

More Information

Tyler Downer
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1532 solutions 10682 answers

Chosen Solution

If you are having issues with an add-on, please contact the developer of that Add-on. For video downloadhelper, that is https://addons.mozilla.org/firefox/addon/video-downloadhelper/

I'll also note, you should update your Mac OS You currently have Mac 10.10, the current version is 10.14. https://www.apple.com/macos/how-to-upgrade/

If you are having issues with an add-on, please contact the developer of that Add-on. For video downloadhelper, that is https://addons.mozilla.org/firefox/addon/video-downloadhelper/ I'll also note, you should update your Mac OS You currently have Mac 10.10, the current version is 10.14. https://www.apple.com/macos/how-to-upgrade/
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