Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Mozzilla account sync unavailable

  • 3 replies
  • 1 has this problem
  • 35 views
  • Last reply by Paul

cloud_firaga1
cloud_firaga1
more options

Plain and simple I downloaded focus so that i could have Firefox on my Android 5 tablet but couldn't download it cause Google says it's unavailable for this device. So the question for the devs is...

1. Please put account sync on focus. Or 2. Make the basic Android version available for me to use on my tablet

Tablet is Verizon Ellipsis running V 5.1.1 of Android.

Thank you for your time.

No need for non devs to reply

Plain and simple I downloaded focus so that i could have Firefox on my Android 5 tablet but couldn't download it cause Google says it's unavailable for this device. So the question for the devs is... 1. Please put account sync on focus. Or 2. Make the basic Android version available for me to use on my tablet Tablet is Verizon Ellipsis running V 5.1.1 of Android. Thank you for your time. No need for non devs to reply

All Replies (3)

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hi,

The people who answer questions here, for the most part, are other Firefox users volunteering their time (like me), not Mozilla employees or Firefox developers.

Firefox Focus for Android does not currently have Sync as a feature, but you should be able to see the main Firefox in the Google Play Store. This page has a link through which you can download Firefox for Android for your device.

cloud_firaga1
cloud_firaga1 Question owner
more options

Google does not allow standard Firefox for the device mentioned. This is something that Mozilla and Google have to hash out. I understand how forums work hence this was just a public alert/request to the devs because their is no good way to directly contact them, and why it said no need for non-dev replies If you wish to reply please read OP throughly so you do not embarrass yourself.

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hi,

The people who answer questions here, for the most part, are other Firefox users volunteering their time (like me), not Mozilla employees or Firefox developers.

If you want to leave feedback for Firefox developers, you can go to the Firefox Help menu and select Submit Feedback... or use this link. Your feedback gets collected by a team of people who read it and gather data about the most common issues.