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Firefox will not start when running Windows 10 1903 without admin rights

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We seem to have an issue with 68.0esr when running on Windows 10 x64 1903.

If your logged on without Admin right and to launch Firefox, the hour glass spins for a second or two and the Firefox doesn't start. Run with admin rights it works fine.

We seem to have an issue with 68.0esr when running on Windows 10 x64 1903. If your logged on without Admin right and to launch Firefox, the hour glass spins for a second or two and the Firefox doesn't start. Run with admin rights it works fine.
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Additional System Details

Installed Plug-ins

none

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/75.0.3770.142 Safari/537.36

More Information

philipp
  • Top 25 Contributor
  • Moderator
5282 solutions 23337 answers

hello, can you take a look in the system's eventlog if any related entries are showing up there once you attempt to start firefox?

hello, can you take a look in the system's eventlog if any related entries are showing up there once you attempt to start firefox?
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cor-el
  • Top 10 Contributor
  • Moderator
17352 solutions 156837 answers

Try to uninstall Firefox and then reinstall Firefox as a normal user (i.e. not as administrator).

Try to uninstall Firefox and then reinstall Firefox as a normal user (i.e. not as administrator). *download the Firefox installer and save the file to the desktop<br>*https://www.mozilla.org/en-US/firefox/all/ *start the installation with a double-click on the desktop icon
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