X
Tap here to go to the mobile version of the site.

Support Forum

Drag and drop from firefox to Windows desktop stopped working after updating to Firefox Quantum 68.0 (64-bit)

Posted

After updating to v68 (x64) earlier today, drag and drop of pictures from Firefox to Windows desktop, stopped working

What I tried so far

Tried turning it off and on again didn't work

Started firefox in safemode with no add-ons didn't work

Started windows in safe mode and then started firefox in safemode with no add-ons didn't work

Drag n Drop + holding Ctrl key didn't work Drag n Drop + holding Alt key didn't work

Created a new profile didn't work

Re-installed v68 didn't work

uninstalled and erased ALL firefox files, then installed v68 didn't work

Installed v68 on a fresh install of Windows didn't work

Installed a fresh copy of Windows on a freshly assembled computer and made a fresh installation of v68 Firefox didn't work

Is there something else I can do, in order to fix this problem, besides using Google Chrome

After '''updating to v68 (x64) '''earlier today, drag and drop of pictures from Firefox to Windows desktop, stopped working '''What I tried so far''' Tried turning it off and on again ''didn't work'' Started firefox in safemode with no add-ons ''didn't work'' Started windows in safe mode and then started firefox in safemode with no add-ons ''didn't work'' Drag n Drop + holding Ctrl key ''didn't work'' Drag n Drop + holding Alt key ''didn't work'' Created a new profile ''didn't work'' Re-installed v68 ''didn't work'' uninstalled and erased ALL firefox files, then installed v68 ''didn't work'' Installed v68 on a fresh install of Windows ''didn't work'' Installed a fresh copy of Windows on a freshly assembled computer and made a fresh installation of v68 Firefox ''didn't work'' Is there something else I can do, in order to fix this problem, besides using '''Google Chrome'''

Modified by Wag669

Chosen solution

I'm not sure how to react right now.... Earlier today, dragging and dropping to desktop didn't work, I tried to drag and drop a url on desktop, in order to check if creating a shortcut on desktop would work. It worked So, naturally, I tried to drag a picture and it worked....

I just called a priest, I think my PC is in need of an exorcism

Read this answer in context 0
Quote

Additional System Details

Installed Plug-ins

adblock plus block site disconnect empty cache button enable right click and copy foxy gestures open image in new tab pinterest Save Button Synology Download Manager

Application

  • Firefox 68.0
  • User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:68.0) Gecko/20100101 Firefox/68.0
  • Support URL: https://support.mozilla.org/1/firefox/68.0/WINNT/en-US/

Extensions

  • Adblock Plus - free ad blocker 3.5.2 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d})
  • Amazon.com 1.1 (amazondotcom@search.mozilla.org)
  • Bing 1.0 (bing@search.mozilla.org)
  • Block Site 0.1.8 ({07046613-1993-4b66-9dd1-9dd1ce581cb7})
  • Disconnect 5.18.27 (2.0@disconnect.me)
  • DuckDuckGo 1.0 (ddg@search.mozilla.org)
  • Empty Cache Button 3.4 ({4cc4a13b-94a6-7568-370d-5f9de54a9c7f})
  • Enable Right Click and Copy 2017.4.12 (enable-right-click-and-copy@afnankhan)
  • Foxy Gestures 1.2.4 ({e839c3f9-298e-4cd0-99e0-464431cb7c34})
  • Google 1.0 (google@search.mozilla.org)
  • hotfix-update-xpi-intermediate 1.0.6 (hotfix-update-xpi-intermediate@mozilla.com)
  • Open image in a new tab 0.1 ({7276f3bb-de56-4b5a-b940-88b62731d409})
  • Pinterest Save Button 3.0.992 (jid1-YcMV6ngYmQRA2w@jetpack)
  • Synology Download Manager 0.5.6 ({b17c0686-033c-4d03-b526-b16c99998c98})
  • Twitter 1.0 (twitter@search.mozilla.org)
  • Wikipedia (en) 1.0 (wikipedia@search.mozilla.org)
  • Absolute Enable Right Click & Copy 1.3.8 ({9350bc42-47fb-4598-ae0f-825e3dd9ceba}) (Inactive)
  • Print to PDF 0.1.0 ({9ab38051-cd73-4e46-b7bd-dc147f6f6b29}) (Inactive)
  • Rotate Image 0.1.3.2.1-signed.1-signed (rotateimage@minisystems.de) (Inactive)
  • Tab Scope 1.6.3 (tabscope@xuldev.org) (Inactive)
  • Video DownloadHelper 7.3.7 ({b9db16a4-6edc-47ec-a1f4-b86292ed211d}) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: NVIDIA GeForce GTX 950
  • adapterDescription2:
  • adapterDeviceID: 0x1402
  • adapterDeviceID2:
  • adapterDrivers: nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
  • adapterDrivers2:
  • adapterRAM: 2048
  • adapterRAM2:
  • adapterSubsysID: 29563842
  • adapterSubsysID2:
  • adapterVendorID: 0x10de
  • adapterVendorID2:
  • clearTypeParameters: Gamma: 2,2 Pixel Structure: RGB ClearType Level: 50 Enhanced Contrast: 50
  • contentUsesTiling: False
  • crashGuards: []
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.2.9200.21976
  • driverDate: 3-1-2019
  • driverDate2:
  • driverVendor:
  • driverVendor2:
  • driverVersion: 25.21.14.1935
  • driverVersion2:
  • featureLog: {u'fallbacks': [{u'message': u'Unsupported by driver', u'name': u'NO_CONSTANT_BUFFER_OFFSETTING'}], u'features': [{u'status': u'available', u'description': u'Compositing', u'name': u'HW_COMPOSITING', u'log': [{u'status': u'available', u'type': u'default'}]}, {u'status': u'available', u'description': u'Direct3D11 Compositing', u'name': u'D3D11_COMPOSITING', u'log': [{u'status': u'available', u'type': u'default'}]}, {u'status': u'available', u'description': u'Direct2D', u'name': u'DIRECT2D', u'log': [{u'status': u'available', u'type': u'default'}]}, {u'status': u'available', u'description': u'Direct3D11 hardware ANGLE', u'name': u'D3D11_HW_ANGLE', u'log': [{u'status': u'available', u'type': u'default'}]}, {u'status': u'available', u'description': u'GPU Process', u'name': u'GPU_PROCESS', u'log': [{u'status': u'available', u'type': u'default'}]}, {u'status': u'opt-in', u'description': u'WebRender', u'name': u'WEBRENDER', u'log': [{u'status': u'opt-in', u'message': u'WebRender is an opt-in feature', u'type': u'default'}]}, {u'status': u'blacklisted', u'description': u'WebRender qualified', u'name': u'WEBRENDER_QUALIFIED', u'log': [{u'status': u'available', u'type': u'default'}, {u'status': u'blacklisted', u'message': u'No qualified hardware', u'type': u'env'}]}, {u'status': u'available', u'description': u'Off Main Thread Painting', u'name': u'OMTP', u'log': [{u'status': u'available', u'type': u'default'}]}, {u'status': u'available', u'description': u'Advanced Layers', u'name': u'ADVANCED_LAYERS', u'log': [{u'status': u'available', u'type': u'default'}, {u'status': u'available', u'message': u'Enabled for Windows 7 via user-preference', u'type': u'user'}]}]}
  • info: {u'AzureContentBackend (UI Process)': u'skia', u'AzureCanvasBackend (UI Process)': u'skia', u'ApzWheelInput': 1, u'ApzDragInput': 1, u'ApzKeyboardInput': 1, u'AzureFallbackCanvasBackend (UI Process)': u'cairo', u'ApzAutoscrollInput': 1, u'AzureCanvasBackend': u'direct2d 1.1', u'AzureContentBackend': u'direct2d 1.1'}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • offMainThreadPaintEnabled: True
  • offMainThreadPaintWorkerCount: 4
  • targetFrameRate: 60
  • usesTiling: False
  • webgl1DriverExtensions: GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_multiview_multisample GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object OES_compressed_EAC_R11_signed_texture OES_compressed_EAC_R11_unsigned_texture OES_compressed_EAC_RG11_signed_texture OES_compressed_EAC_RG11_unsigned_texture OES_compressed_ETC2_RGB8_texture OES_compressed_ETC2_RGBA8_texture OES_compressed_ETC2_punchthroughA_RGBA8_texture OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture OES_compressed_ETC2_sRGB8_alpha8_texture OES_compressed_ETC2_sRGB8_texture
  • webgl1Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_disjoint_timer_query EXT_float_blend EXT_frag_depth EXT_shader_texture_lod EXT_sRGB EXT_texture_compression_bptc EXT_texture_filter_anisotropic OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context
  • webgl1Renderer: Google Inc. -- ANGLE (NVIDIA GeForce GTX 950 Direct3D11 vs_5_0 ps_5_0)
  • webgl1Version: OpenGL ES 2.0 (ANGLE 2.1.0.8a050090f926)
  • webgl1WSIInfo: EGL_VENDOR: Google Inc. (adapter LUID: 000000000000ef05) EGL_VERSION: 1.4 (ANGLE 2.1.0.8a050090f926) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context
  • webgl2DriverExtensions: GL_ANGLE_client_arrays GL_ANGLE_copy_texture_3d GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_multiview_multisample GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_multisample GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object GL_OVR_multiview2 OES_compressed_EAC_R11_signed_texture OES_compressed_EAC_R11_unsigned_texture OES_compressed_EAC_RG11_signed_texture OES_compressed_EAC_RG11_unsigned_texture OES_compressed_ETC2_RGB8_texture OES_compressed_ETC2_RGBA8_texture OES_compressed_ETC2_punchthroughA_RGBA8_texture OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture OES_compressed_ETC2_sRGB8_alpha8_texture OES_compressed_ETC2_sRGB8_texture
  • webgl2Extensions: EXT_color_buffer_float EXT_disjoint_timer_query EXT_float_blend EXT_texture_compression_bptc EXT_texture_filter_anisotropic OES_texture_float_linear WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context
  • webgl2Renderer: Google Inc. -- ANGLE (NVIDIA GeForce GTX 950 Direct3D11 vs_5_0 ps_5_0)
  • webgl2Version: OpenGL ES 3.0 (ANGLE 2.1.0.8a050090f926)
  • webgl2WSIInfo: EGL_VENDOR: Google Inc. (adapter LUID: 000000000000ef05) EGL_VERSION: 1.4 (ANGLE 2.1.0.8a050090f926) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11
  • windowUsingAdvancedLayers: True

Modified Preferences

Misc

  • User JS: No
  • Accessibility: No
Wesley Branton
  • Top 10 Contributor
573 solutions 4889 answers

Works for me.

Does this happen on every website or just certain ones? Are you able to drag and drop the image onto the tab bar? Do you see the image when you are dragging it?

I ask because website developers can stop you from dragging and dropping images if they want to. So if the issue is website-specific, that could be what has happened.

Does this test page work properly for you?

Works for me. Does this happen on every website or just certain ones? Are you able to drag and drop the image onto the tab bar? Do you see the image when you are dragging it? I ask because website developers can stop you from dragging and dropping images if they want to. So if the issue is website-specific, that could be what has happened. Does [https://www.w3schools.com/tags/tryit.asp?filename=tryhtml_image_test this test page] work properly for you?
Was this helpful to you? 0
Quote
philipp
  • Top 25 Contributor
  • Moderator
5282 solutions 23337 answers

hi, please try resetting the windows user account control settings to their default and restart the system once to see if this helps with the drag and drop issue: https://support.microsoft.com/help/975787/

hi, please try resetting the windows user account control settings to their default and restart the system once to see if this helps with the drag and drop issue: https://support.microsoft.com/help/975787/
Was this helpful to you? 2
Quote
jscher2000
  • Top 10 Contributor
8591 solutions 70247 answers

Hi Wag669, as noted in the other thread where you replied, a bug was filed for this earlier today. When I learn anything new, I'll update this thread.

Until then, one of two other methods could help:

Copy/Paste

  • right-click the image > Copy Image
  • right-click the Desktop > Paste

Save Image As

  • right-click the image > Save Image As
Hi Wag669, as noted in the other thread where you replied, a bug was filed for this earlier today. When I learn anything new, I'll update this thread. Until then, one of two other methods could help: '''Copy/Paste''' * right-click the image > Copy Image * right-click the Desktop > Paste '''Save Image As''' * right-click the image > Save Image As
Was this helpful to you? 0
Quote

Question owner

Wesley Branton said

Works for me. Does this happen on every website or just certain ones? Are you able to drag and drop the image onto the tab bar? Do you see the image when you are dragging it? I ask because website developers can stop you from dragging and dropping images if they want to. So if the issue is website-specific, that could be what has happened. Does this test page work properly for you?

Happens on ALL sites I CAN drag and drop the image to the tab bar I DO see the image while dragging it but it has the circle-slash mouse pointer once I start dragging the image see attached image

How do I use the this test page?


philipp said

hi, please try resetting the windows user account control settings to their default and restart the system once to see if this helps with the drag and drop issue: https://support.microsoft.com/help/975787/

If you read carefully my post, you will se that I installed a fresh copy of Windows on a freshly assembled computer and made a fresh installation of v68 Firefox and still could not drag and drop an image from firefox to desktop

jscher2000 said

Hi Wag669, as noted in the other thread where you replied, a bug was filed for this earlier today. When I learn anything new, I'll update this thread. Until then, one of two other methods could help: Copy/Paste
  • right-click the image > Copy Image
  • right-click the Desktop > Paste
Save Image As
  • right-click the image > Save Image As


Right click -> Copy Image -> Paste Image (on desktop) works fine Right click -> Save Image works, but it saves the images in the default location, NOT the last used

I also downloaded the Developer edition of FF 69.0b3 (64-bit) and dragging and dropping appears to have exactly the same behavior


behavior during dragging

''Wesley Branton [[#answer-1236187|said]]'' <blockquote> Works for me. Does this happen on every website or just certain ones? Are you able to drag and drop the image onto the tab bar? Do you see the image when you are dragging it? I ask because website developers can stop you from dragging and dropping images if they want to. So if the issue is website-specific, that could be what has happened. Does [https://www.w3schools.com/tags/tryit.asp?filename=tryhtml_image_test this test page] work properly for you? </blockquote> Happens on ALL sites I CAN drag and drop the image to the tab bar I DO see the image while dragging it but it has the circle-slash mouse pointer once I start dragging the image see attached image How do I use the [https://www.w3schools.com/tags/tryit.asp?filename=tryhtml_image_test this test page]? ''philipp [[#answer-1236208|said]]'' <blockquote> hi, please try resetting the windows user account control settings to their default and restart the system once to see if this helps with the drag and drop issue: https://support.microsoft.com/help/975787/ </blockquote> If you read carefully my post, you will se that I installed a fresh copy of Windows on a freshly assembled computer and made a fresh installation of v68 Firefox and still could not drag and drop an image from firefox to desktop ''jscher2000 [[#answer-1236209|said]]'' <blockquote> Hi Wag669, as noted in the other thread where you replied, a bug was filed for this earlier today. When I learn anything new, I'll update this thread. Until then, one of two other methods could help: '''Copy/Paste''' * right-click the image > Copy Image * right-click the Desktop > Paste '''Save Image As''' * right-click the image > Save Image As </blockquote> Right click -> Copy Image -> Paste Image (on desktop) works fine Right click -> Save Image works, but it saves the images in the default location, NOT the last used I also downloaded the Developer edition of FF 69.0b3 (64-bit) and dragging and dropping appears to have exactly the same behavior behavior during dragging

Modified by Wag669

Was this helpful to you? 0
Quote

Question owner

I rolled back to v67.0.4 and drag and drop works fine!

Also I noticed a strange issue when FF68 goes out of focus and back into focus for a couple of times, but can not replicate it. I just see the tab bar change colors (out of focus -> focus ->out of focus -> focus )

I rolled back to v67.0.4 and drag and drop works fine! Also I noticed a strange issue when FF68 goes out of focus and back into focus for a couple of times, but can not replicate it. I just see the tab bar change colors (out of focus -> focus ->out of focus -> focus )

Modified by Wag669

Was this helpful to you? 1
Quote

Question owner

update Firefox decided that despite me having disabled the auto updates, it should go to v68 again, so I'm back to Google Chrome

'''update''' Firefox decided that despite me having '''disabled''' the auto updates, it ''should'' go to v68 again, so I'm back to Google Chrome
Was this helpful to you? 0
Quote
Straydog 3 solutions 54 answers

It happens exactly the same to me, and also when trying to save a URL link from the address field.

I also tried all the suggestions here and none worked. It only works when dragging any URL to any other tab.

The drag image is always seen, but only inside the browser. As soon as I drag it out of the window it changes to a black and white "no stop" trafic sign.

It happens exactly the same to me, and also when trying to save a URL link from the address field. I also tried all the suggestions here and none worked. It only works when dragging any URL to any other tab. The drag image is always seen, but only inside the browser. As soon as I drag it out of the window it changes to a black and white "no stop" trafic sign.
Was this helpful to you? 1
Quote
jscher2000
  • Top 10 Contributor
8591 solutions 70247 answers

Hi Straydog, you mentioned --

It happens exactly the same to me, and also when trying to save a URL link from the address field.

So dragging the URL or the "i" icon to the left of it to the desktop to create a shortcut isn't working either?

Hi Straydog, you mentioned -- <blockquote>It happens exactly the same to me, and '''also when trying to save a URL link from the address field.'''</blockquote> So dragging the URL or the "i" icon to the left of it to the desktop to create a shortcut isn't working either?
Was this helpful to you? 1
Quote
Straydog 3 solutions 54 answers

Exactly.

It used to work with any ikon from URL address bar since the dragging changed from the URL text to the ikon years ago. Not anymore now.

I haven't tried anything else apart from what is on my post, or what has been suggested on this thread, but I presume nothing can be dragged out from the browser.

Exactly. It used to work with any ikon from URL address bar since the dragging changed from the URL text to the ikon years ago. Not anymore now. I haven't tried anything else apart from what is on my post, or what has been suggested on this thread, but I presume nothing can be dragged out from the browser.
Was this helpful to you? 0
Quote
jscher2000
  • Top 10 Contributor
8591 solutions 70247 answers

It's puzzling because a couple users reported a spontaneous remission this afternoon: one didn't mention doing anything special, another created a test profile, deleted it, then restarted in the regular profile. ??

There could be some kind of permission/privilege issue in how Firefox communicates with Windows when doing drag-and-drop, but we just don't have enough information to run it to ground yet.

It's puzzling because a couple users reported a spontaneous remission this afternoon: one didn't mention doing anything special, another created a test profile, deleted it, then restarted in the regular profile. ?? There could be some kind of permission/privilege issue in how Firefox communicates with Windows when doing drag-and-drop, but we just don't have enough information to run it to ground yet.
Was this helpful to you? 1
Quote
Straydog 3 solutions 54 answers

I don't believe this would have anything to do with my Firefox profile, even if I have not come back to support for quite same time and I noticed Mozzilla changed it, even the avatar, which I can't find a way to change it back.

However, the bug you mention on your seccond paragraph is plausible. I think this should be reported to Buzilla. Don't you have the same problem wth v 68.0 64-Bit, or maybe you have another version?

I don't believe this would have anything to do with my Firefox profile, even if I have not come back to support for quite same time and I noticed Mozzilla changed it, even the avatar, which I can't find a way to change it back. However, the bug you mention on your seccond paragraph is plausible. I think this should be reported to Buzilla. Don't you have the same problem wth v 68.0 64-Bit, or maybe you have another version?
Was this helpful to you? 0
Quote
jscher2000
  • Top 10 Contributor
8591 solutions 70247 answers

Straydog said

Don't you have the same problem wth v 68.0 64-Bit, or maybe you have another version?

No, all is normal for me. My main profile is heavily customized, but I have some test profiles that I used to verify that drag-and-drop is working normally on my system (Win 10 v1809 x64).

There is a bug on file, but we need more leads on why it affects some systems and not others.

Just to clarify, when I refer to profiles, I mean the ones discussed here: Profiles - Where Firefox stores your bookmarks, passwords and other user data.

''Straydog [[#answer-1236383|said]]'' <blockquote> Don't you have the same problem wth v 68.0 64-Bit, or maybe you have another version? </blockquote> No, all is normal for me. My main profile is heavily customized, but I have some test profiles that I used to verify that drag-and-drop is working normally on my system (Win 10 v1809 x64). There is a bug on file, but we need more leads on why it affects some systems and not others. ''Just to clarify, when I refer to profiles, I mean the ones discussed here:'' [[Profiles - Where Firefox stores your bookmarks, passwords and other user data]].

Modified by jscher2000

Was this helpful to you?
Quote

Chosen Solution

I'm not sure how to react right now.... Earlier today, dragging and dropping to desktop didn't work, I tried to drag and drop a url on desktop, in order to check if creating a shortcut on desktop would work. It worked So, naturally, I tried to drag a picture and it worked....

I just called a priest, I think my PC is in need of an exorcism

I'm not sure how to react right now.... Earlier today, dragging and dropping to desktop didn't work, I tried to drag and drop a url on desktop, in order to check if creating a shortcut on desktop would work. It worked So, naturally, I tried to drag a picture and it worked.... I just called a priest, I think my PC is in need of an exorcism
Was this helpful to you? 0
Quote
JBL 0 solutions 2 answers

I have the same problem as Wag669 on a Win 7 Pro 64bit computer. On my laptop running Win 10 Pro, drag&drop works fine.

I have the same problem as Wag669 on a Win 7 Pro 64bit computer. On my laptop running Win 10 Pro, drag&drop works fine.
Was this helpful to you?
Quote
philipp
  • Top 25 Contributor
  • Moderator
5282 solutions 23337 answers

Helpful Reply

please see if the workarounds mentioned in [[Running Windows as Administrator with Launcher Process Enabled Causes Drag and Drop Errors - How to Fix]] can help.
Was this helpful to you? 3
Quote
Straydog 3 solutions 54 answers

jscher2000

I have three browser profiles on two separated disks, one very customized on a hard drive, and the other two with just a few add-ons and a couple of extra themes on a new SSD drive. All of them worked smoothly before the v 68.0 64-bit update. After that update, all have the same issue. For me, the update has a bug.

[This reply is from the customized profile on the hard drive, while the other ones before were from the SSd]


philipp

I have not change anything on my computer, except for the Firefox update on this thread.

'''''jscher2000''''' I have three browser profiles on two separated disks, one very customized on a hard drive, and the other two with just a few add-ons and a couple of extra themes on a new SSD drive. All of them worked smoothly before the v 68.0 64-bit update. After that update, all have the same issue. For me, the update has a bug. [This reply is from the customized profile on the hard drive, while the other ones before were from the SSd] '''''philipp''''' I have not change anything on my computer, except for the Firefox update on this thread.

Modified by Straydog

Was this helpful to you?
Quote
JBL 0 solutions 2 answers

Hi Philipp,

the "-no-deelevate" parameter when starting FF did the job for me - drag & Drop is working again.

The question for me remains why it worked with previous FF versions? Thanks anyway JBL

Hi Philipp, the "-no-deelevate" parameter when starting FF did the job for me - drag & Drop is working again. The question for me remains why it worked with previous FF versions? Thanks anyway JBL
Was this helpful to you? 3
Quote
philipp
  • Top 25 Contributor
  • Moderator
5282 solutions 23337 answers

hi JBL, the launcher process that was referenced in the article is a new security feature that was rolled out to the general public in firefox 68 and that's why you were just starting to experience this problem now...

hi JBL, the launcher process that was referenced in the article is a new security feature that was rolled out to the general public in firefox 68 and that's why you were just starting to experience this problem now...
Was this helpful to you? 1
Quote
Straydog 3 solutions 54 answers

philipp said

hi JBL, the launcher process that was referenced in the article is a new security feature that was rolled out to the general public in firefox 68 and that's why you were just starting to experience this problem now...

Does Mozilla believe it has to cut functionality for the sake of supposed security, as in this case? Some of the recent changes have been as silly as with Windows since Bill Gates retired. This article on Forbes, by Kevin Murnane is very clear: Windows 10 Is Doing A Great Job Persuading People To Switch To A Different Operating System. On what concerns Firefox, I would replace "Windows 10" (on the title) with Firefox, and "To A Different Operating System" with To another browser.

As I read on this help forum by a great contributor, [[What Mozilla Giveth, Mozilla Taketh Away|https://support.mozilla.org/en-US/questions/1084330]]. This was a few years ago, but it is now worse.

I have been using Firefox since it was simply named Mozilla Browser, with a code editor, but I may give it up because it is losing functionality. With JavaScript it was something similar.

It is good to have options, but not compulsively. USERS MUST BE ALLOWED TO CHOOSE WHAT THEY WANT AT THEIR OWN RESPONSIBILITY.

''philipp [[#answer-1236475|said]]'' <blockquote> hi JBL, the launcher process that was referenced in the article is a new security feature that was rolled out to the general public in firefox 68 and that's why you were just starting to experience this problem now... </blockquote> Does Mozilla believe it has to cut functionality for the sake of supposed security, as in this case? Some of the recent changes have been as silly as with Windows since Bill Gates retired. This article on Forbes, by Kevin Murnane is very clear: [http://example.com Windows 10 Is Doing A Great Job Persuading People To Switch To A Different Operating System]. On what concerns Firefox, I would replace "Windows 10" (on the title) with Firefox, and "To A Different Operating System" with To another browser. As I read on this help forum by a great contributor, [[What Mozilla Giveth, Mozilla Taketh Away|https://support.mozilla.org/en-US/questions/1084330]]. This was a few years ago, but it is now worse. I have been using Firefox since it was simply named Mozilla Browser, with a code editor, but I may give it up because it is losing functionality. With JavaScript it was something similar. It is good to have options, but not compulsively. USERS MUST BE ALLOWED TO CHOOSE WHAT THEY WANT AT THEIR OWN RESPONSIBILITY.

Modified by Straydog

Was this helpful to you? 1
Quote
jscher2000
  • Top 10 Contributor
8591 solutions 70247 answers

Hi Straydog, what happened with JavaScript?

This effort to run the browser seamlessly as a lower integrity process to shield the OS from malicious web content raises a number of challenges. I'm not surprised there are bumps in the road. However, it's not clear what Firefox should do in this situation. For example:

  • Users who encounter the problem can come to a support channel. This doesn't seem to be going so smoothly now, but as the solution becomes better documented and easier to discover, it should be less problematic.
  • Firefox could detect the issue and automatically run less securely. I don't think Mozilla would want to do this.
  • Firefox could detect the issue and open a help article suggesting the user re-enable UAC (assuming this works). But I can't think of a way to do this close in time to when the user experiences the problem, so it might be perceived as spam and ignored.

Anyway, I'm sure it will be discussed in appropriate channels.

Hi Straydog, what happened with JavaScript? This effort to run the browser seamlessly as a lower integrity process to shield the OS from malicious web content raises a number of challenges. I'm not surprised there are bumps in the road. However, it's not clear what Firefox should do in this situation. For example: * Users who encounter the problem can come to a support channel. This doesn't seem to be going so smoothly now, but as the solution becomes better documented and easier to discover, it should be less problematic. * Firefox could detect the issue and automatically run less securely. I don't think Mozilla would want to do this. * Firefox could detect the issue and open a help article suggesting the user re-enable UAC (assuming this works). But I can't think of a way to do this close in time to when the user experiences the problem, so it might be perceived as spam and ignored. Anyway, I'm sure it will be discussed in appropriate channels.
Was this helpful to you? 1
Quote
Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.