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Printing postage on Dymo LabelWriter 450 Turbo problems

Posted

Before the latest update, Firefox was correctly printing Dymo LabelWriter 450 Turbo labels. AFter the recent update, the printer prints but the labels are compressed 50% horizontally so that they only print on the left half of the label. This is inappropriate for USPS labels (or any labels for that matter).

Before the latest update, Firefox was correctly printing Dymo LabelWriter 450 Turbo labels. AFter the recent update, the printer prints but the labels are compressed 50% horizontally so that they only print on the left half of the label. This is inappropriate for USPS labels (or any labels for that matter).
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Additional System Details

Installed Plug-ins

  • Shockwave Flash 32.0 r0

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:67.0) Gecko/20100101 Firefox/67.0

More Information

WestEnd
  • Top 25 Contributor
61 solutions 5303 answers

I would say check on the software label update. Could be something needs to be update to work with newer Browser updates.

I would say check on the software label update. Could be something needs to be update to work with newer Browser updates.
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Question owner

No there are no software updates from Dymo. Software works just fine with other browsers. Problem is with Firefox, not Dymo.

No there are no software updates from Dymo. Software works just fine with other browsers. Problem is with Firefox, not Dymo.
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WestEnd
  • Top 25 Contributor
61 solutions 5303 answers

Unless another user of the same hardware can reproduce the problem finding a fix will not be soon here. Otherwise you also need to contact Dymo support and ask them.

Unless another user of the same hardware can reproduce the problem finding a fix will not be soon here. Otherwise you also need to contact Dymo support and ask them.
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