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WHY DO I HAVE TO SIGN IN TO GOOGLE IN ORDER TO BE ABLE TO TRANSLATE THE WEBPAGE ????

Posted

Hi all,

I don't know what happened now after i reformatted my laptop and redownloaded firefox, the Google Web Translator now becomes dysfunctional whereby I have to sign-in to Google just to translate a webpage?!?!

Previously, 3 days ago before reformatting, the add-on works fine,with a multicolored Google translate icon embedded on the bar, i just need to click and the webpage automatically translate WITHOUT needing to login, but now not anymore. I even tried uninstalling and re-installing firefox to the latest version ...still the same thing :(

Pls help. Thanks all.

Hi all, I don't know what happened now after i reformatted my laptop and redownloaded firefox, the Google Web Translator now becomes dysfunctional whereby I have to sign-in to Google just to translate a webpage?!?! Previously, 3 days ago before reformatting, the add-on works fine,with a multicolored Google translate icon embedded on the bar, i just need to click and the webpage automatically translate WITHOUT needing to login, but now not anymore. I even tried uninstalling and re-installing firefox to the latest version ...still the same thing :( Pls help. Thanks all.
Attached screenshots
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Additional System Details

Installed Plug-ins

  • Shockwave Flash 32.0 d0

Application

  • Firefox 66.0.5
  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:66.0) Gecko/20100101 Firefox/66.0
  • Support URL: https://support.mozilla.org/1/firefox/66.0.5/WINNT/en-US/

Extensions

  • Google™ Translator (web-extension) 0.5.4 ({059cddf1-f66c-4b63-a79a-c35ac7e6ac65})
  • hotfix-update-xpi-intermediate 1.0.6 (hotfix-update-xpi-intermediate@mozilla.com)
  • To Google Translate 3.9 (jid1-93WyvpgvxzGATw@jetpack)
  • Video Blocker 5.2.5 (jid1-3OQ5HY7YsLBV7Q@jetpack)

Javascript

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Graphics

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  • webgl2Extensions: EXT_color_buffer_float EXT_texture_filter_anisotropic EXT_disjoint_timer_query OES_texture_float_linear WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context
  • webgl2Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 5500 Direct3D11 vs_5_0 ps_5_0)
  • webgl2Version: OpenGL ES 3.0 (ANGLE 2.1.0.eff6bfdb1db9)
  • webgl2WSIInfo: EGL_VENDOR: Google Inc. (adapter LUID: 000000000000a8a4) EGL_VERSION: 1.4 (ANGLE 2.1.0.eff6bfdb1db9) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_MOZ_create_context_provoking_vertex_dont_care EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context
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Modified Preferences

Misc

  • User JS: No
  • Accessibility: No
Wesley Branton
  • Top 25 Contributor
509 solutions 4484 answers

This forum primarily focuses on issues with Firefox. Add-ons, like the Google Web Translator, are usually developed and maintained by third party developers.

Although we can help you here, reaching out to the add-on developer directly via their support email address or support website (if they have one listed) can sometimes yield better answers.

If you do contact the developer directly and find a solution to your problem, please post the solution here, so that other users with similar issues can find the solution quicker. Thanks!

This forum primarily focuses on issues with Firefox. Add-ons, like the Google Web Translator, are usually developed and maintained by third party developers. Although we can help you here, reaching out to the add-on developer directly via their support email address or support website (if they have one listed) can sometimes yield better answers. If you do contact the developer directly and find a solution to your problem, please post the solution here, so that other users with similar issues can find the solution quicker. Thanks!

Modified by Wesley Branton

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cor-el
  • Top 10 Contributor
  • Moderator
17084 solutions 154305 answers

Seeing the "Sign in" button on the Google Translate website is quite normal when you aren't logged in. However this shouldn't affect whether the website works or isn't working. If you block cookies then things might be different.

Can you use this website directly?

You can check the Web Console or the Browser Console for error messages related to this extension.

Seeing the "Sign in" button on the Google Translate website is quite normal when you aren't logged in. However this shouldn't affect whether the website works or isn't working. If you block cookies then things might be different. Can you use this website directly? *https://translate.google.com/?hl=en&ie=UTF-8&sl=auto You can check the Web Console or the Browser Console for error messages related to this extension. *"3-bar" menu button or Tools -> Web Developer *https://developer.mozilla.org/en-US/Tools/Browser_Console
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James
  • Top 25 Contributor
  • Moderator
1591 solutions 11199 answers

Wesley Branton said

Therefore, reaching out to the add-on developer directly is the best option.

People are welcome to ask for help with Extensions here also. Not every Extension author or company has direct support options or their own forum or such. Plus private support by email does not help others ;)

However this is one of those rare third-party extensions (Google Translator for Firefox) where the author actually has a support forum for it, at http://translatorforfirefox.blogspot.com/p/forum.html

''Wesley Branton [[#answer-1222670|said]]'' <blockquote> Therefore, reaching out to the add-on developer directly is the best option.</blockquote> People are welcome to ask for help with Extensions here also. Not every Extension author or company has direct support options or their own forum or such. Plus private support by email does not help others ;) However this is one of those rare third-party extensions (Google Translator for Firefox) where the author actually has a support forum for it, at http://translatorforfirefox.blogspot.com/p/forum.html

Modified by James

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Question owner

Thanks all, for the input, unfortunately problem still not solved,

Cor-el, your input is great put the whole console thingy too complicated for a tech noob like me, and going directly to google translate aren't exactly addressing my issue on how to restore back that direct translate add-on which i once had.

I've posted my issue as Wesley Branton suggested the site, but no reply. The site seems pretty dead, coz there's quite a few posters who've posted their predicament for weeks and months and still NO RESPOND :(

Firefox Team, ANYONE WANT TO HELP PLS?

Thanks all, for the input, unfortunately problem still not solved, Cor-el, your input is great put the whole console thingy too complicated for a tech noob like me, and going directly to google translate aren't exactly addressing my issue on how to restore back that direct translate add-on which i once had. I've posted my issue as Wesley Branton suggested the site, but no reply. The site seems pretty dead, coz there's quite a few posters who've posted their predicament for weeks and months and still NO RESPOND :( Firefox Team, ANYONE WANT TO HELP PLS?
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McCoy
  • Top 10 Contributor
396 solutions 3431 answers

Hello mozziela,

Maybe you could contact the developer via email :

https://addons.mozilla.org/en-US/firefox/addon/google-translator-webextension/

Under : "More information" => Support Email


May I ask if you have to sign in every time you want to translate something and use the add-on  ?

It would make sense if you'd only have to sign in after the add-on was disabled a couple of weeks ago, and then re-enabled, but just that one time.


Now this may have nothing to do with it, but since your add-ons are all enabled : would you please remove the "hotfix" extension  ?

3-bar menu => Add-ons => Extensions :

"hotfix-update-xpi-intermediate 1.0.6"

Hello mozziela, Maybe you could contact the developer via email : https://addons.mozilla.org/en-US/firefox/addon/google-translator-webextension/ Under : "More information" => Support Email ---------------------------------------------------------------------------------------------- May I ask if you have to sign in every time you want to translate something and use the add-on ? It would make sense if you'd only have to sign in after the add-on was disabled a couple of weeks ago, and then re-enabled, but just that one time. ---------------------------------------------------------------------------------------------- Now this may have nothing to do with it, but since your add-ons are all enabled : would you please remove the "hotfix" extension ? 3-bar menu => Add-ons => Extensions : "hotfix-update-xpi-intermediate 1.0.6"
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cor-el
  • Top 10 Contributor
  • Moderator
17084 solutions 154305 answers

Did you try to uninstall and reinstall this Google™ Translator extension?

The toolbar button works for me if I type/paste something select another language. It seems to work partly with the context menu on a web page as it looks that the elements in the URL are in the wrong order and it isn't possible to make a different target language work (it always wants to translate to English). I do see three items in the context menu with all the same label and I do not know what the difference is.

app.content_script.receive("context-menu-url-response", function (url) {
  var to = config.translator.to;
  var from = config.translator.from;
  url = m(5) + url + "&sl=" + from + "&tl=" + to; =>  url = m(5) + "&sl=" + from + "&tl=" + to + url;
  if (config.settings.translateInNewTab === 'true') app.tab.open(url);
  else app.content_script.send("context-menu-reload-page", url);
});
Did you try to uninstall and reinstall this Google™ Translator extension? The toolbar button works for me if I type/paste something select another language. It seems to work partly with the context menu on a web page as it looks that the elements in the URL are in the wrong order and it isn't possible to make a different target language work (it always wants to translate to English). I do see three items in the context menu with all the same label and I do not know what the difference is. <pre>app.content_script.receive("context-menu-url-response", function (url) { var to = config.translator.to; var from = config.translator.from; url = m(5) + url + "&sl=" + from + "&tl=" + to; <b>=></b> url = m(5) + "&sl=" + from + "&tl=" + to + url; if (config.settings.translateInNewTab === 'true') app.tab.open(url); else app.content_script.send("context-menu-reload-page", url); });</pre>
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