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Subscribe button missing

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I can't import folders from my dreamhost account. I've seen the "right-click the email address on the left column, click subscribe" solution, but that subscribe option does not appear for me. Any ideas?

I can't import folders from my dreamhost account. I've seen the "right-click the email address on the left column, click subscribe" solution, but that subscribe option does not appear for me. Any ideas?

Chosen solution

POP accounts only download the Inbox, while IMAP accounts synchronize (download) any of the folders that exist or are created on the mail server. So, the Subscribe option is only for IMAP accounts.

Dreamhost gives instructions for adding IMAP accounts to TB here.

If you have already downloaded the Inbox with the POP account, and the mail was deleted from the server, I suggest you copy the POP Inbox to a subfolder of Local Folders, then Remove Account from Account Actions at the bottom left of Tools/Account Actions, then add the account as IMAP.

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Question owner

As you can see:

As you can see:
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sfhowes
  • Top 10 Contributor
1492 solutions 7062 answers

If you select Settings from the right-click menu and look at Server Settings for the account, what is the Server Type?

If you select Settings from the right-click menu and look at Server Settings for the account, what is the Server Type?
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Question owner

POP Mail Server

POP Mail Server
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sfhowes
  • Top 10 Contributor
1492 solutions 7062 answers

Chosen Solution

POP accounts only download the Inbox, while IMAP accounts synchronize (download) any of the folders that exist or are created on the mail server. So, the Subscribe option is only for IMAP accounts.

Dreamhost gives instructions for adding IMAP accounts to TB here.

If you have already downloaded the Inbox with the POP account, and the mail was deleted from the server, I suggest you copy the POP Inbox to a subfolder of Local Folders, then Remove Account from Account Actions at the bottom left of Tools/Account Actions, then add the account as IMAP.

POP accounts only download the Inbox, while IMAP accounts synchronize (download) any of the folders that exist or are created on the mail server. So, the Subscribe option is only for IMAP accounts. Dreamhost gives instructions for adding IMAP accounts to TB [https://help.dreamhost.com/hc/en-us/articles/215612887-Email-client-protocols-and-port-numbers here]. If you have already downloaded the Inbox with the POP account, and the mail was deleted from the server, I suggest you copy the POP Inbox to a subfolder of Local Folders, then Remove Account from Account Actions at the bottom left of Tools/Account Actions, then [https://help.dreamhost.com/hc/en-us/articles/216962167-Mozilla-Thunderbird-overview add the account as IMAP].
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Question owner

Thank you!

Thank you!
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