Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Thuderbird will not install

  • 1 reply
  • 1 has this problem
  • 4 views
  • Last reply by Matt

BradleyBear
BradleyBear
more options

I'm trying to install TB for the first time. After extracting I get a screen that says this: "You may not have the necessary permissions to use all of the program you are about to run. You may run this program as a different user or contnue to run the program as the current user: a) Current used (Office1\My Name) b) Run the program as the following user: 

       User name:  Administrator
       Password:

If I select (a) Current user, the other options go blank and selecting "OK" goes nowhere. Selecting (b) Administrator requires a password which I can't work out.

Any similar experiences? and answers

Thanks

I'm trying to install TB for the first time. After extracting I get a screen that says this: "You may not have the necessary permissions to use all of the program you are about to run. You may run this program as a different user or contnue to run the program as the current user: a) Current used (Office1\My Name) b) Run the program as the following user: User name: Administrator Password: If I select (a) Current user, the other options go blank and selecting "OK" goes nowhere. Selecting (b) Administrator requires a password which I can't work out. Any similar experiences? and answers Thanks

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

sounds like you need to get the window administrator password.

See https://www.lifewire.com/how-do-i-find-the-windows-administrator-password-2626064