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cannot get logged in to my firefox

Posted

I noticed my header changed and then I noticed my accounts don't sync. I tried to log in didn't work, tried to use password and username recover never got an email. I cannot get logged into MY account!

I noticed my header changed and then I noticed my accounts don't sync. I tried to log in didn't work, tried to use password and username recover never got an email. I cannot get logged into MY account!

Chosen solution

Hi tlconnors10, that sounds like a bit of a mess.

Let's start with the header. Do you mean the toolbar area layout has changed from what it was before? Is this a problem with missing or additional "bars", or with the background (the theme)?

I noticed my header changed and then I noticed my accounts don't sync. I tried to log in didn't work, tried to use password and username recover never got an email. I cannot get logged into MY account!

Is this a problem with your Firefox Account -- used to sync settings between different Firefox browsers -- or with a different account? It's not necessary to log into a Firefox account to use websites; is browsing working normally?

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Additional System Details

Installed Plug-ins

  • Shockwave Flash 32.0 r0

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.14; rv:65.0) Gecko/20100101 Firefox/65.0

More Information

jscher2000
  • Top 10 Contributor
8707 solutions 71158 answers

Chosen Solution

Hi tlconnors10, that sounds like a bit of a mess.

Let's start with the header. Do you mean the toolbar area layout has changed from what it was before? Is this a problem with missing or additional "bars", or with the background (the theme)?

I noticed my header changed and then I noticed my accounts don't sync. I tried to log in didn't work, tried to use password and username recover never got an email. I cannot get logged into MY account!

Is this a problem with your Firefox Account -- used to sync settings between different Firefox browsers -- or with a different account? It's not necessary to log into a Firefox account to use websites; is browsing working normally?

Hi tlconnors10, that sounds like a bit of a mess. Let's start with the header. Do you mean the toolbar area layout has changed from what it was before? Is this a problem with missing or additional "bars", or with the background (the theme)? <blockquote> I noticed my header changed and then I noticed my accounts don't sync. I tried to log in didn't work, tried to use password and username recover never got an email. I cannot get logged into MY account! </blockquote> Is this a problem with your Firefox Account -- used to sync settings between different Firefox browsers -- or with a different account? It's not necessary to log into a Firefox account to use websites; is browsing working normally?