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I can't seem to delete or amend my bookmarks

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Clicking on the star doesn't provide a menu - nothing happens at all - and if I go via all bookmarks then clicking delete there still doesn't work, again nothing happens. I've tried editing the address there but it doesn't get saved so I have bookmarks that lead to obsolete pages. I'm using a Mac laptop - not sure if that's the problem and I think it's happened since I started syncing my bookmarks across my devices. Any suggestions????

Clicking on the star doesn't provide a menu - nothing happens at all - and if I go via all bookmarks then clicking delete there still doesn't work, again nothing happens. I've tried editing the address there but it doesn't get saved so I have bookmarks that lead to obsolete pages. I'm using a Mac laptop - not sure if that's the problem and I think it's happened since I started syncing my bookmarks across my devices. Any suggestions????

Chosen solution

I closed Firefox and restarted it and I can now edit my bookmarks so many thanks for the help

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Installed Plug-ins

  • Shockwave Flash 32.0 r0

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.14; rv:65.0) Gecko/20100101 Firefox/65.0

More Information

FredMcD
  • Top 10 Contributor
4194 solutions 58530 answers

First, let's make a backup:

Open the Bookmarks Manager; Press the Alt or F10 key to bring up the toolbar, and select Bookmarks. Hot key is <Control> (Mac=<Command>) <Shift> B.

Once the window is open, at the top of the page, press the button labeled Import and Backup. Select Export Bookmarks To HTML, and follow the prompts and save it to a HTML file. Copy the file to another computer/profile. Repeat the instructions above, BUT select Import Bookmarks From HTML.

https://support.mozilla.org/en-US/kb/restore-bookmarks-from-backup-or-move-them

https://support.mozilla.org/en-US/kb/recover-lost-or-missing-bookmarks

First, let's make a backup: Open the '''Bookmarks Manager; ''' Press the '''Alt''' or '''F10''' key to bring up the toolbar, and select '''Bookmarks. ''' Hot key is '''<Control> ''(Mac=<Command>)'' <Shift> B. ''' Once the window is open, at the top of the page, press the button labeled ''' Import and Backup. ''' Select '''Export''' '''Bookmarks To HTML, ''' and follow the prompts and save it to a '''HTML''' file. '''Copy''' the file to another computer/profile. Repeat the instructions above, BUT select '''Import Bookmarks''' '''From HTML. ''' https://support.mozilla.org/en-US/kb/restore-bookmarks-from-backup-or-move-them https://support.mozilla.org/en-US/kb/recover-lost-or-missing-bookmarks
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FredMcD
  • Top 10 Contributor
4194 solutions 58530 answers

[v57+] Places Maintenance is built into Firefox.

Type about:support<enter> in the address bar.

You will find Places Database near the bottom. Press the Verify Integrity button.

When done, copy and post the results here.

[v57+] Places Maintenance is built into Firefox. Type '''about:support'''<enter> in the address bar. You will find '''Places Database''' near the bottom. Press the '''Verify Integrity''' button. When done, copy and post the results here.
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Question owner

Hi - I can't seem to backup and export my bookmarks. I followed the instructions in your previous email and got the export screen up but then nothing happened. I tried exporting to my dropbox folder and also to a USB stick and nothing appeared in either. I can't actually save any new bookmarks now so nothing is working properly.

What do you suggest?

Hi - I can't seem to backup and export my bookmarks. I followed the instructions in your previous email and got the export screen up but then nothing happened. I tried exporting to my dropbox folder and also to a USB stick and nothing appeared in either. I can't actually save any new bookmarks now so nothing is working properly. What do you suggest?
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FredMcD
  • Top 10 Contributor
4194 solutions 58530 answers

Did you run Places Maintenance?

Did you run Places Maintenance?
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Question owner

No, don't think so - not sure what that is.

No, don't think so - not sure what that is.
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Question owner

I found it and tried verify integrity and got this > Task: checkIntegrity - Unable to check favicons.sqlite integrity: [Exception... "Could not open connection to /Users/gabriellehadley/Library/Application Support/Firefox/Profiles/vbamu8k0.default-1539340310264/favicons.sqlite: 2153971713" nsresult: "0x80630001 (NS_ERROR_STORAGE_BUSY)" location: "JS frame :: resource://gre/modules/Sqlite.jsm :: openConnection/ Task: invalidateCaches - The task queue was cleared by an error in another task. > Task: checkCoherence - The task queue was cleared by an error in another task. > Task: expire - The task queue was cleared by an error in another task. > Task: originFrecencyStats - The task queue was cleared by an error in another task. > Task: vacuum - The task queue was cleared by an error in another task. > Task: stats - The task queue was cleared by an error in another task. > Task: _refreshUI - The task queue was cleared by an error in another task.

I found it and tried verify integrity and got this > Task: checkIntegrity - Unable to check favicons.sqlite integrity: [Exception... "Could not open connection to /Users/gabriellehadley/Library/Application Support/Firefox/Profiles/vbamu8k0.default-1539340310264/favicons.sqlite: 2153971713" nsresult: "0x80630001 (NS_ERROR_STORAGE_BUSY)" location: "JS frame :: resource://gre/modules/Sqlite.jsm :: openConnection/</< :: line 992" data: no] > Task: invalidateCaches - The task queue was cleared by an error in another task. > Task: checkCoherence - The task queue was cleared by an error in another task. > Task: expire - The task queue was cleared by an error in another task. > Task: originFrecencyStats - The task queue was cleared by an error in another task. > Task: vacuum - The task queue was cleared by an error in another task. > Task: stats - The task queue was cleared by an error in another task. > Task: _refreshUI - The task queue was cleared by an error in another task.
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cor-el
  • Top 10 Contributor
  • Moderator
17346 solutions 156791 answers

Helpful Reply

If you use Sync then best is to disconnect Sync temporarily during troubleshooting.

In case errors are reported with "Verify Integrity", close and restart Firefox and retry.

See also:

If "Verify Integrity" button on the "Help -> Troubleshooting Information" (about:support) page cannot repair places.sqlite then remove all places.sqlite files in the Firefox profile folder. Firefox will rebuild places.sqlite and restore the bookmarks from a recent JSON backup in the bookmarkbackups folder.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:preferences page.

If you use Sync then best is to disconnect Sync temporarily during troubleshooting. In case errors are reported with "Verify Integrity", close and restart Firefox and retry. See also: *http://kb.mozillazine.org/Locked_or_damaged_places.sqlite *https://support.mozilla.org/en-US/kb/Bookmarks+not+saved#w_fix-the-bookmarks-file If "Verify Integrity" button on the "Help -> Troubleshooting Information" (about:support) page cannot repair places.sqlite then remove all places.sqlite files in the Firefox profile folder. Firefox will rebuild places.sqlite and restore the bookmarks from a recent JSON backup in the bookmarkbackups folder. *keep a backup copy of places.sqlite in case a new places.sqlite database has to be created *http://kb.mozillazine.org/Unable_to_process_the_backup_file_-_Firefox You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the <b>about:preferences</b> page. *Help -> Troubleshooting Information -> Profile Directory:<br>Windows: Show Folder; Linux: Open Directory; Mac: Show in Finder *http://kb.mozillazine.org/Profile_folder_-_Firefox
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Chosen Solution

I closed Firefox and restarted it and I can now edit my bookmarks so many thanks for the help

I closed Firefox and restarted it and I can now edit my bookmarks so many thanks for the help
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