Mozilla will shut down Pocket’s services on July 8, 2025. At that time users will no longer be able to access the Pocket website, apps and API. You can export your saved items and API data until October 8, 2025 before they are permanently removed. For more information, see this article.

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox freezes when opening a youtube video and can't be killed afterwards

  • 1 reply
  • 1 has this problem
  • 4 views
  • Last reply by TareoO

Firefox freezes, whenever I open a youtube video. The search on youtube still works fine. Youtube still works in Edge. Once it freezes, I can't kill the process (I tried Task manager, Process Explorer, Process Hacker, command prompt) and thus I can't restart Firefox. I can't delete the parent.lock file in my profiles folder, until I reboot. If I don't delete that file after a reboot, I still can't start firefox. I have tried to start in safe mode, which didn't help and I have reinstalled the newest version of Firefox, which didn't help either. I have deleted my cache and history multiple times throughout trying to fix this.

I was watching one youtube video, and then switched to another and then the problem started, so the first occurence seems random to me.

Firefox freezes, whenever I open a youtube video. The search on youtube still works fine. Youtube still works in Edge. Once it freezes, I can't kill the process (I tried Task manager, Process Explorer, Process Hacker, command prompt) and thus I can't restart Firefox. I can't delete the parent.lock file in my profiles folder, until I reboot. If I don't delete that file after a reboot, I still can't start firefox. I have tried to start in safe mode, which didn't help and I have reinstalled the newest version of Firefox, which didn't help either. I have deleted my cache and history multiple times throughout trying to fix this. I was watching one youtube video, and then switched to another and then the problem started, so the first occurence seems random to me.

Chosen solution

A switch to Firefox 60.5.2 ESR fixed the problem for me

Read this answer in context 👍 0

All Replies (1)

Chosen Solution

A switch to Firefox 60.5.2 ESR fixed the problem for me