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Couldn't access the check email message for accessing my new account

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  • 2 have this problem
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  • Last reply by Paul

Linc8888
Linc8888
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The access email for Allowing the Mozilla page would not open.

The access email for Allowing the Mozilla page would not open.

Chosen solution

Hi

The confirmation email can take a few minutes to get to your inbox. Spam filters might also prevent it from reaching the right folder. If you've already waited a few minutes and refreshed your inbox, try the following steps:

  • Check your junk mail or spam folder to see if your confirmation email ended up there.
  • Click the Resend email link on the Firefox Sync signup page.

If you still don't see the confirmation email after trying the preceding steps, a strong spam filter might have prevented the confirmation email from reaching you at all. Try adding accounts.firefox.com to your list of allowed senders to keep your email provider from blocking the email.

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Paul
Paul
  • Top 10 Contributor
  • Moderator
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Chosen Solution

Hi

The confirmation email can take a few minutes to get to your inbox. Spam filters might also prevent it from reaching the right folder. If you've already waited a few minutes and refreshed your inbox, try the following steps:

  • Check your junk mail or spam folder to see if your confirmation email ended up there.
  • Click the Resend email link on the Firefox Sync signup page.

If you still don't see the confirmation email after trying the preceding steps, a strong spam filter might have prevented the confirmation email from reaching you at all. Try adding accounts.firefox.com to your list of allowed senders to keep your email provider from blocking the email.