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Message "Enter your password for account on pop-server"

Thunderbird Privacy and security
smithabc replied
smithabc
smithabc

Stopped receiving incoming emails on of my 5 email accounts and message pops up "enter your password for account on pop-server". I entered the right password, and checked the password under Tools/Options/Security, but continuously get enter your password dialog box. My other pop accounts are working fine. What is the best solution to correct this problem. thanks

Stopped receiving incoming emails on of my 5 email accounts and message pops up "enter your password for account on pop-server". I entered the right password, and checked the password under Tools/Options/Security, but continuously get enter your password dialog box. My other pop accounts are working fine. What is the best solution to correct this problem. thanks

All Replies (3)

Matt
Matt
  • Top 25 Contributor

Check the other account settings are correct and disable any email scanning in your anti virus product. Those are the usual starting points.

smithabc
smithabc Question owner

Only one of my 5 TB email accounts has this problem. The others are working.

smithabc
smithabc Question owner

I only have Windows Defender virus check on my computer.