Firefox is not loading Pages. it's getting stuck in restore session. Other tabs open but not the sites. Please help.
I have a windows 7. When I open Firefox, the first tab suggests restore session and when I do restore other tabs open all blank or trying to open. But It doesnt. Also, In Thunderbird, the browser opens But the inbox doesnt and near the cursor there's a blue circle turning.
I went to help=troubleshooting and changing places.sqlite /places.sqlite-shm/places.sqlite-wal to .old
I have also uinstalled and reinstalled. didnt work.
Please please help resolve.
Additional System Details
- User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/72.0.3626.96 Safari/537.36
When you uninstalled firefox did you also delete the mozilla folder before reinstalling?
Yes, I did & restarted. Yet as soon as it opens it says "restore session" and when I click that the tabs open but the pages dont load. Example : LinkedIn. I login with username & password ad then the blue line is going left to right without loading the page.
I also have done clear data & Clear History
You can check for problems with the sessionstore.jsonlz4 file in the Firefox profile folder that stores session data.
- delete sessionstore.jsonlz4 and sessionstore.js
When sessionstore.jsonlz4 is deleted you lose pinned tabs and open tabs and you will have to recreate them, so if necessary make a note or bookmark them.
You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.
- Help -> Troubleshooting Information -> Profile Directory:
Windows: Show Folder; Linux: Open Directory; Mac: Show in Finder
Are you using "Clear history when Firefox closes" to clear any personal data?