I use Thunderbird Portable. Due to power failure, all of my settings and mail accounts got lost. The profile exist, but is not loaded. How can I get it back?

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Last reply by EvaKn08

6 years ago

EvaKn08

2/8/19, 2:06 AM

Hi!

When we experienced power failure twice, all of my settings including mails and mail accounts got lost. The files are still there under a profile, but is not loaded. Only the default address books are remaining. So how can I get it back?

I have put down a lot of work with multiple account and many filters.

I use Thunderbird Portable. But if possible I would like to change to regular Thunderbird.

I have attached some of my troubleshooting information.

Regards / Eva Karlsson

Mozilla/5.0 (Windows NT 6.1; WOW64; rv:60.0) Gecko/20100101 Thunderbird/60.3.3 OS: Windows_NT 6.1 (Windows 7)

Hi! When we experienced power failure twice, all of my settings including mails and mail accounts got lost. The files are still there under a profile, but is not loaded. Only the default address books are remaining. So how can I get it back? I have put down a lot of work with multiple account and many filters. I use Thunderbird Portable. But if possible I would like to change to regular Thunderbird. I have attached some of my troubleshooting information. Regards / Eva Karlsson Mozilla/5.0 (Windows NT 6.1; WOW64; rv:60.0) Gecko/20100101 Thunderbird/60.3.3 OS: Windows_NT 6.1 (Windows 7)