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Trouble migrating from Chrome to Firefox

Posted

Hey, got some trouble while attempting to transfer my data from Chrome to Firefox.

I can import bookmarks via the HTML file but I wanna import everything else other than bookmarks too.

When I check the "Import Settings and Data" tab to import from another browser, Chrome isn't even on the list to import from, is this not supported anymore? Is there anything I can do?

Thanks in advance!

Hey, got some trouble while attempting to transfer my data from Chrome to Firefox. I can import bookmarks via the HTML file but I wanna import everything else other than bookmarks too. When I check the "Import Settings and Data" tab to import from another browser, Chrome isn't even on the list to import from, is this not supported anymore? Is there anything I can do? Thanks in advance!
Attached screenshots

Modified by Dauntless

Chosen solution

Problem resolved.

Turns out Chrome beta isn't supported, had to install the original Chrome and then it recognized it.

Read this answer in context 0

Additional System Details

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/72.0.3626.71 Safari/537.36

More Information

FredMcD
  • Top 10 Contributor
4188 solutions 58467 answers
https://support.mozilla.org/en-US/kb/switching-chrome-firefox Also see; https://support.mozilla.org/en-US/search?w=1&q=import

Question owner

FredMcD said

https://support.mozilla.org/en-US/kb/switching-chrome-firefox Also see; https://support.mozilla.org/en-US/search?w=1&q=import

Hi,

Chrome is not appearing in the list of browsers in "Import Options, Bookmarks, History, Passwords and other data from:".

Please see my attached screenshot. I can transfer bookmarks from the HTML file but I want to transfer everything else as well but Chrome isn't an option to transfer data from in the Firefox Import Wizard.

''FredMcD [[#answer-1191366|said]]'' <blockquote> https://support.mozilla.org/en-US/kb/switching-chrome-firefox Also see; https://support.mozilla.org/en-US/search?w=1&q=import </blockquote> Hi, Chrome is not appearing in the list of browsers in "Import Options, Bookmarks, History, Passwords and other data from:". Please see my attached screenshot. I can transfer bookmarks from the HTML file but I want to transfer everything else as well but Chrome isn't an option to transfer data from in the Firefox Import Wizard.
the-edmeister
  • Moderator
5391 solutions 40022 answers

Sounds like Windows doesn't recognize that Chrome is still installed.


Your screenshot didn't attach.


See this support article. How do I create a screenshot of my problem? It is best to use a compressed image type like PNG or JPG to save the screenshot and make sure that you do not exceed a maximum file size of 1 MB.

Then use the Browse .... button below the Post a Reply text box to upload the screenshot.

Sounds like Windows doesn't recognize that Chrome is still installed. Your screenshot didn't attach. See this support article. [https://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem How do I create a screenshot of my problem?] It is best to use a compressed image type like PNG or JPG to save the screenshot and make sure that you do not exceed a maximum file size of 1 MB. Then use the '''Browse ....''' button below the '''''Post a Reply''''' text box to upload the screenshot.

Question owner

I think the screenshot attached this time.

I do have Chrome Beta installed so that may be the issue, I'll install the regular Chrome and try syncing again.

I think the screenshot attached this time. I do have Chrome Beta installed so that may be the issue, I'll install the regular Chrome and try syncing again.

Chosen Solution

Problem resolved.

Turns out Chrome beta isn't supported, had to install the original Chrome and then it recognized it.

Problem resolved. Turns out Chrome beta isn't supported, had to install the original Chrome and then it recognized it.
FredMcD
  • Top 10 Contributor
4188 solutions 58467 answers

That was very good work. Well done.

That was very good work. Well done.
FredMcD
  • Top 10 Contributor
4188 solutions 58467 answers

Helpful Reply

I created a Bug Report 1523179 Chrome import works, Chrome beta import does not work

I created a Bug Report 1523179 Chrome import works, Chrome beta import does not work

Question owner

Thank you, I'm sure it'll help others as well.

Thank you, I'm sure it'll help others as well.