Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

How do I find out what version my firefox is? There is nothing in the menu.

  • 5 replies
  • 1 has this problem
  • 11 views
  • Last reply by codywohlers

codywohlers
codywohlers
more options

If I tap the 3-vertical-dot menu button, there is no item to tell you what version you are using. If you choose Help in the menu and search "how do i find what version i am using" a help article tells you to tap the hamburger menu (outdated - is now 3-vertical-dot menu button) and choose Help -> About, but that is missing.

If I tap the 3-vertical-dot menu button, there is no item to tell you what version you are using. If you choose Help in the menu and search "how do i find what version i am using" a help article tells you to tap the hamburger menu (outdated - is now 3-vertical-dot menu button) and choose Help -> About, but that is missing.
Attached screenshots

Modified by codywohlers

All Replies (5)

codywohlers
codywohlers Question owner
more options

WORKAROUND: You can navigate to about:firefox

James
James
  • Top 25 Contributor
  • Moderator
more options

The article you were looking at is for desktop Firefox for Windows, Mac, Linux.

For Android Firefox https://support.mozilla.org/en-US/kb/update-latest-version-firefox-android

codywohlers
codywohlers Question owner
more options

James said

The article you were looking at is for desktop Firefox for Windows, Mac, Linux. For Android Firefox https://support.mozilla.org/en-US/kb/update-latest-version-firefox-android

Thanks for the reply. I got to that page by clicking the 3-dot-menu button and choosing "Help" so I guess that's another issue with the menu, it doesn't take you to the correct help page.

Edit: I have to latest version from the Google Play Store (v 64.0.2)

Modified by codywohlers

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hello,

I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution more easily.

Thank you for contacting Mozilla Support.

codywohlers
codywohlers Question owner
more options

It's not resolved. There's stil no way to check the version without knowing about the secret about:firefox page.

And the help option IN THE MENU takes you to the desktop help site.