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Firefox crashes

Posted

I was notified, that a new version of Firefox was available and startet download. But half through Firefox, it stopped, and it has not been possible to download any version, as I get a message (translated from Danish:) "Profile missing. Your Firefox-profile cannot be read. It does not exist og is unavailable".

Sad, as I am very fond of Firefox, but now need to use Chrome as my browser *SIGH*

In this formular I should be able to add Troubleshooting Information "Automatically add", but get this information translated by me from Danish: "Not found" ... https://addons.mozilla.org/firefox/downloads/latest/426841/addon-426841-latest.xpi

How can I get to use Firefox again? ((My cellphone (iPhone6) and several iPads does not have this problem - it is my PC (Windows10) that suffers)).

Yours, Michael

I was notified, that a new version of Firefox was available and startet download. But half through Firefox, it stopped, and it has not been possible to download any version, as I get a message (translated from Danish:) "Profile missing. Your Firefox-profile cannot be read. It does not exist og is unavailable". Sad, as I am very fond of Firefox, but now need to use Chrome as my browser *SIGH* In this formular I should be able to add Troubleshooting Information "Automatically add", but get this information translated by me from Danish: "Not found" ... https://addons.mozilla.org/firefox/downloads/latest/426841/addon-426841-latest.xpi How can I get to use Firefox again? ((My cellphone (iPhone6) and several iPads does not have this problem - it is my PC (Windows10) that suffers)). Yours, Michael

Additional System Details

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/71.0.3578.98 Safari/537.36

More Information

Question owner

It is about 10 years since I entered REGEDIT, but realise, that it problably is the only way to kill the problem. So. If entering REGEDIT, I need to know exactly what to delete, what to edit... Please remember that I am Danish, so any answer in Danish would be preferred, though any answer that will help to solving the issue, will be applaused! (hehe- I can use Google Translate, if nessesary)

It is about 10 years since I entered REGEDIT, but realise, that it problably is the only way to kill the problem. So. If entering REGEDIT, I need to know exactly what to delete, what to edit... Please remember that I am Danish, so any answer in Danish would be preferred, though any answer that will help to solving the issue, will be applaused! (hehe- I can use Google Translate, if nessesary)
FredMcD
  • Top 10 Contributor
4195 solutions 58551 answers

Chosen Solution

'''https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible''' http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

Question owner

Thank you. My problem is solved!

Thank you. My problem is solved!
FredMcD
  • Top 10 Contributor
4195 solutions 58551 answers

Glad to help. Safe Surfing.

Glad to help. Safe Surfing.