Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

how do I configure Firefox for compatibility with kfupm login site? Authentication error

  • 4 replies
  • 1 has this problem
  • 1 view
  • Last reply by yuhsatb1.

yuhsatb1.
yuhsatb1.
more options

A message with red exclamation always appears whenever I try to login http://ssbweb.kfupm.edu.sa/PROD8/bwskasta.P_DispStatusSaradap?appno=1, telling me the browser doesn't support HTTP cookies - which the website uses. So, I always get authentication error when I login. Is there any possible way to configure this browser for use with the HTTP cookies policy?

A message with red exclamation always appears whenever I try to login http://ssbweb.kfupm.edu.sa/PROD8/bwskasta.P_DispStatusSaradap?appno=1, telling me the browser doesn't support HTTP cookies - which the website uses. So, I always get authentication error when I login. Is there any possible way to configure this browser for use with the HTTP cookies policy?

All Replies (4)

christ1
christ1
  • Top 25 Contributor
more options

https://support.mozilla.org/kb/enable-or-disable-cookies-firefox-android

yuhsatb1.
yuhsatb1. Question owner
more options

I tried this already - and it doesn't help at all. Anyway, thanks for the suggestion.

christ1
christ1
  • Top 25 Contributor
more options
I tried this already

You tried what exactly? What are your settings wrt cookies? Did you try to clear cookies?

If none of this helps, contact the support for this web site.

Modified by christ1

yuhsatb1.
yuhsatb1. Question owner
more options

I checked and confirmed that cookies are enabled in my browser. In fact I tried almost all the solutions posted by Mozilla support forum. Yet, the authentication error message doesn't seem to disappear as if the cookies issue isn't the problem at all. I'm worried there might be something other than the cookies that's preventing me from logging in.