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Hi Firefox/Mozilla I created a firefox account a good while ago with burgess14@yahoo.com Account.I no longer use this account and would like to remove everything remotely connected with Firefox from it and create a new account on this email address.If I do try to log in it asks me for a step authentication app code which I no longer use either.Ive read some of the articles on how to fix this issue but it seems the access options I have are very basic and not even offered in my firefox settings.Uf this is because I'm not signed in i dnt know but would be grateful for any help or assistance you could give.Thankyou

Hi Firefox/Mozilla I created a firefox account a good while ago with burgess14@yahoo.com Account.I no longer use this account and would like to remove everything remotely connected with Firefox from it and create a new account on this email address.If I do try to log in it asks me for a step authentication app code which I no longer use either.Ive read some of the articles on how to fix this issue but it seems the access options I have are very basic and not even offered in my firefox settings.Uf this is because I'm not signed in i dnt know but would be grateful for any help or assistance you could give.Thankyou
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  • User Agent: Mozilla/5.0 (Android 8.0.0; Mobile; rv:64.0) Gecko/64.0 Firefox/64.0

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christ1
  • Top 10 Contributor
2091 solutions 15287 answers

Helpful Reply

When setting up 2-step authentication you've been given a number of backup codes. Use one of those to log in to your account.

When setting up 2-step authentication you've been given a number of backup codes. Use one of those to log in to your account.
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Question owner

Thanks for your reply christ1.I dnt have any backup codes I was just starting out on my IT journey when I installed it and didn't even know what a back up code was at the time so I never took them down.Thankyou

Thanks for your reply christ1.I dnt have any backup codes I was just starting out on my IT journey when I installed it and didn't even know what a back up code was at the time so I never took them down.Thankyou
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