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Print dialog appears on starting thunderbird

  • 3 replies
  • 1 has this problem
  • 18 views
  • Last reply by sfhowes

paulbr
paulbr
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I am using the 32 bit, release 60.4.0 of Thunderbird.

About 2 weeks ago I printed an email attachment and now every time I start Thunderbird the print dialog appears.

If I click on OK within the dialog it prints the same attachment, but the dialog will appear again the next time I start Thunderbird. Clicking cancel only removes the dialog from the screen, it appears again at startup.

Any help to solve this would be greatly appreciated.

I am using the 32 bit, release 60.4.0 of Thunderbird. About 2 weeks ago I printed an email attachment and now every time I start Thunderbird the print dialog appears. If I click on OK within the dialog it prints the same attachment, but the dialog will appear again the next time I start Thunderbird. Clicking cancel only removes the dialog from the screen, it appears again at startup. Any help to solve this would be greatly appreciated.

All Replies (3)

sfhowes
sfhowes
  • Top 10 Contributor
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Can you clear the item from the printer queue?

https://support.microsoft.com/en-ca/help/4027370/windows-10-view-the-print-queue

paulbr
paulbr Question owner
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Thanks for your reply.

The printer queue is empty.

Starting Thunderbird and clicking on OK within the print dialog that always appears creates an entry in the print queue, I can clear this.

The same print dialog will appear again when Thunderbird is closed and then re-started.

sfhowes
sfhowes
  • Top 10 Contributor
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I'm not sure if the zombie print task is stored in TB or Windows. Perhaps clearing the print spooler will have an effect.